Public Storage, Tucson AZ

This location is great, their customer service is amazing and has helped us immensely. Chas specifically went above and beyond to make sure we got everything we needed done. Couldn’t be more grateful!

Sam and Chas here are awesome. So welcoming and always there to help me when I need it. Great customer service if come here ask for Sam or Chas. Thank you gals:)

Chas and Sam helped my uncle get started and they were very nice. Love this storage place.

I was looking for a unit to store my stuff until my new place is ready in a couple weeks. My mom suggested The Public Storage on N Romero because she has rented there before and was really happy with them. So I got a reservation online but I decided to go look at it before I checkout just to make sure itwas going to be what I need. I spoke with Ashlee, who was amazing at helping answer my questions. She walked with me to look at the size so I could decide. It was exactly what I needed and more. Not only the unit but the total security of the place. I won't have to worry about my things being safe. Overall it was fast, friendly and very pleasant. I will definitely call them up if I need future storage. I appreciate how comfortable they made me feel. Their customer service is an A+ for sure. I wish all my customer experiences were this easy and amazing

Samantha S and Ashlee were kind, professional, and helped me get into my unit. They gave great customer service and helped me with my lock at the unit. The property was very clean.

Samantha has been patient with me every time I call and is the best ever and Ashlee she also helped today they are awesome and very clean property. They gave great customer service if I could give 11 stars I would.

Samantha assisted me today. She was so professional & accommodating made me remember what customer service is all about.

I don't suggest anyone storing their stuff there, they are a rip off, they bumped their heads on their prices! I would go to another one, don't even waste your time with this one!

Sam and chas, were so great and friendly and welcoming to me and my dad, they walked us through the whole process.

Samantha S and now Chaz is the most pleasant workers in the office here. Questions I have they helpful and Chaz helped me download the app walked me through it and showed me how to use it. Public storage should be happy having workers as themselves.

Chaz and Sam has awesome customer service and helped me with my concerns on my account property is really clean and they show they truly care it smelled good in office. If ps can waive my lien fee and late fees due to a funeral I would be even more happy. Great job ladies! There service is what is keeping me here.

Samantha was very helpful. She answered all of my questions. From start to finish it took about 20 minutes and I was in my unit

Tina was a great help and answered all my questions. 5 stars is not enough for her. She deserves 10.

Chas was amazingly awesome.scared of wasps but who isn't lol we both hid for cover they were swarming the front door while Shannon was our captain and flew in to save the day thanks Shannon's saving the day

5/5 stars for friendly staff. 1/5 stars for after hours security. Tina the property manager is really nice and welcoming! But they should definitely look into on site security!

I have been using Public Storage for a number of years and once again this property exceeds my expectations. Tina has helped me in the past and has always been very professional, helpful and knowledgeable of the property and product.

Called and got a great rate for a 30’ parking space. Got there to put both my vehicles in the space and they totally changed the agreement my wife got in writing. The woman on the phone said it was ok to park 2 vehicles in one space and this woman Tina said we could not. She said the woman on the phone was wrong and would not honor the e rental registration link that was sent to us. I would not recommend this place. They are a bunch of liars. I knew the 1 dollar rental was to good to be true!