Rafi Law Group, Phoenix AZ

Will not do business with them again. I have not heard nothing back no email no call backs from them since September 2023, my case started on 12/2022 and nothing has been resolved. At least communicate with your clients.

When we first went into this office, we were treated like royalty smiles from ear to ear. Right after that, you would have to literally call about 10 times to talk to somebody regarding the case and yet still not get anywhere promises that they will call you back. Never call you back if you have a patient’s. To be hanged up, ignored and pushed to the site of this is the office for you you never get to talk to the lawyer you have to go through five different people in order to talk to the lawyer. This is one of the worst is law office I’ve ever been to do 2 1/2 years for our settlement to be done. I wish I would’ve read the reviews before I went and sign the paperwork for them to represent us. I hope this helps someone not to make the same mistake we did

They spend a lot on advertising, once they have a client they are not interested in doing their job, almost a year and a half with my case and they keep changing it from one assistant to another. They don't return calls, and they don't give the customer protection number in the spoken message, and if you ask for it, they connect you with the same person who handles the case so that you can leave a message, but they don't let you talk to a supervisor. And they protect each other so as not to attend to it. They get confused with all kinds of documents and every time you manage to talk to them they don't even know what the case is about and they always keep telling you the same story. They are working on the case. Not efficient and they have so many clients that they don't get the job done on time. Almost 1 year and a half and they still don't even know how my case is going. I do not recommend to anybody.

Marisela was amazing and super helpful! I will definitely recommend this law group to anyone in need and tell them to ask for her!

I had a great experience with Rafi Law Group! Alondra always kept me up to date with my case. Thank you

Kimberley M at the Union Hills office was very kind and sympathetic. She always returned my emails and calls and kept me up to date on what was going on with my case. I appreciate everything you did. Thank you!

I want to thank Kim for her hard work on my case and helping me get a big settlement! I appreciate the patience she had with me. I can’t thank you enough!

Kim was fantastic during my case! She always treated me with respect and explained the whole process. Her attention to detail was amazing and helped me get a great settlement! Thank you so much for all your hard work!

I had a great experience. Kimberly M was very attentive and addressed all my needs. Not going to lie I can be very needy. Despite that she always called me right back and answered all my questions. She is an asset.

Great Services especially Case
Manager/Paralegal Alondra Diaz. Very sweet and answered all my question and gave me the information I was looking for.

Great service! Marisela at union hills had good attitude good people! Would recommend to others!

Thanks for Marisela for helping us out thru this event and being helpful. I was able to have that peace of mind knowing i was taken care of.

Kimberley, has been so thorough answering all my questions. I really appreciate her patience and understanding in a stressful time.

Excellent customer service staff is very nice and friendly and I want to give a huge shout out to Marisela for helping me out she’s the best one there she’s such a great help and such a positive attitude!

Kimberley was the best paralegal I’ve ever had! She always called me back and explained the whole process so I would know what to expect. Thank you for all you did!

Kimberley in the Union Hills office is an amazing paralegal with 30 years of experience. She’s very kind and knowledgeable in personal injury and will personally take amazing care of your case. Highly recommend