Reformed Pilates, Phoenix AZ

I went for my first ever pilates class (machine) with my wife. The instructor, Olivia, was patient and professional and took a minute to get me oriented. The facility was clean and I definitely got a workout.

I recently attended Reformed for 2 months and while I enjoyed the workouts, I was disappointed by the lack of variety in the classes. Over the course of 26 classes, the workouts stayed pretty much the same and only four times did we use alternate equipment despite there being a wall full of equipment at the studio. Additionally, I found that the instructors didn't create a very warm or welcoming environment. While they were not rude, they didn't address me by name like they did with other clients, which made me feel a bit unappreciated as a customer.

Despite these issues, I did notice results and an increase in strength over the course of two months. The studio is clean and the app is easy to navigate. However, I have decided to begin a membership at a new Pilates studio to find the community I am looking for. While I appreciated the workouts and results, I value a welcoming atmosphere in a fitness studio and hope to find that at the next one.