Rhino Appliance Repair, Chandler AZ
| Address | 3330 S Gilbert Rd UNIT 1032, Chandler, AZ, United States | ||||||||||||
| Phone | +1 480-442-8313 | ||||||||||||
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| Website | www.rhinoappliancerepair.com | ||||||||||||
| Categories | Appliance Repair Service, Microwave Oven Repair Service, Refrigerator Repair Service, Washer and Dryer Repair Service | ||||||||||||
| Rating | 4.3 3 reviews | ||||||||||||
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Rhino Appliance Repair reviews
3 Mark was amazing! My washer just suddenly quit working. Mark was on top of it and saved us a ton of money by repairing our washer. Honest and reasonably priced!
Thank you l!
Our dryer stopped working on Thursday 2/23, and we called to get this repaired. Mark asked questions over the phone and stated he could come by Friday, 2/24 to correct. He was on-time, friendly, and knowledgeable. He replaced the thermal fuse in our dryer and left. We didn't think to do a test run. On Saturday, 2/25 we noticed a piece wasn't installed on the dryer, so we reached out via text and phone and Mark responded via text it wasn't important. On Sunday, we attempted to use our dryer and it went out again, so we reached out again and have not gotten a response.
I luckily still had an appointment scheduled with another company for Wednesday 3/1 that I forgot to cancel, so I am working with them to repair.
I am frustrated we paid Rhino Applicance close to $300 for them to fix and it was not fixed and there has been no communication when we told them it was still broken.
I didn't use this service, but they spent some time on the phone discussing my problem with me during which they told me that it probably wasn't worth the money to fix my problem. I appreciate the time and honesty. I will certainly use them in the future if needed.