Ross Dress for Less, Phoenix AZ

Ross is a FAVE store to shop! Great merchandise for low prices and the staff at this Ross always makes a person feel welcome and appreciated for your business. Managers and Asst Managers here are some of the finest!

This one is always clean and not as hectic as other Ross's they never let the line get out of control only reason I didnt give 5 stars they dont have maternity clothes? I even asked a worker she said if we do its random and mixed in with everything else.other then that I prefer this Ross

Not as busy as other locations, but the selection isn’t as great either. I also don’t appreciate being accused of switching tags. I can spare the two dollars, trust me. The dressing attendant/ apparent manager made a pleasant visit uncomfortable when she made it very clear that one of the items I tried on had the wrong price and she kept checking my dressing room items over and over again & seemed suspicious. Like, I get it, it’s Ross, but considering I did nothing wrong I couldn’t help but feel very defensive over nothing. Once I got to the front she made the staff check the item for the correct price and instead of $7.99 it was $9.99. When the clerk told me the price I literally couldn’t have cared less about the $2.00 price difference. Just let me pay for the stupid dress and I’ll be on my way.

Not the greatest selection this week and standing in line in the middle of the afternoon for over 10 mins is way too long. (There was only 2 people in front of me)

Didn't have a very good selection of clothes when I was there Just a bunch of stuff that nobody wanted that's why it is there.

This Ross is very clean have nice staff but most of the stuff in here seems like they came off the ugly truck. Compared to the other Ross. And they really don't have a great selection of shoes either. But other then that it's pretty quiet and you are mostly in and out in no time.

One of the most neat and tidy stores I've visited but there where several items on the wrong or mislabeled hangers which made finding things just that much more difficult

Affordable prices, organized so it's easy to find exactly what you're looking for. Clean store & staff was super knowledgeable and friendly! Ross is my favorite store to shop at!

I will admit, they have a lot of good stuff for a really low price. However, they definitely need improvement on their customer service.

The staff here has been friendly and helpful in my experience. The merchandise can be hit or miss, but over all a good selection.

Liked this store. Everything was orderly and clean. I liked the layout of the store. Had a decent amount of larger sized shoes. Hooray!

Found wonderful items for already great prices plus my 10 percent senior discount. I loved my visit today!

Have been wondering what the fuss about Ross is. I am hoping this location is not standard of others. Disorganized, and employees who would rather chat about personal issues instead of acknowledge a customer waiting.

Found what I needed quickly. Th it s Ross had more I stock of the things I liked. Definitely will be back again.

I bought home stuff and end up spending a lot, I paid and knowing Ross you cant take the cart to the car to load the stuff, so i had to make 5-7 trips to and from the store and car and none of the staff even offered to help!

Prices are amazing especially on hair products and purses! Its also a great place to find home decor or cheap!

This is a place that has clothes for everything
I go here a couple times a months if not more to check their stock. Sometimes they have alot of empty spaces, racks, and other times they overflow them. It really depends when you go in and if they stocked up. I found amazing things here cheaper than anywhere else. It takes time to look but it's like therapy for us women.

The merchandise was okay as always, but the service was terrible, I got a bunch of stuff for the home and they didn't have big bags and expected me to carry everything on my hands to the car, who does that? Besides Costco of course, but they let you take the shopping cart to your car though!

I like wandering around to see what they have because it is always changing. It is a good place for cheap jeans for kids. Cheap shoes. And cheap decor.

This is a very clean Ross, they always carry a great election of everything. Customer service is super friendly and welcoming!