Ross Dress for Less, Phoenix AZ

It's a pretty good store. The staff is friendly. Selection is usually pretty good too. I like it

I spent over $36 on Nike baseball cleats, Nike baseball pants and Nike shirt for my sons baseball season. The pandemic caused his season to be canceled before it began and the Ross stores were closed as well. When I got the time and they were open I came in to exchange for some stuff my son can use (football cleats). The girl that claimed to be the manager (Cassandra) was God awful, completely condescending and disrespectful in the way she approached the situation hiding behind "store policy". She wanted to give me a total of $14 due to the items being marked down. I explained that his season was canceled and I would never be able to use the items bought. She told me I could "call customer service if I didn't like it" I will never shop at this location again

Disappointed in the selection of merchandiser after they reopened. Add to the long line out side and it's not a great experience overall.

Worst Ross ever! They literally have a total of 10 articles of clothing? Is this cause of covid? My god if you're that scared -close for good

Everytime you go to Ross you end up spending more than you intended. So many great finds. The hunt is half the fun.

Extremely clean very upscale nothing on the floor packages not ripped open in the Cosmetic I hope very very beautiful store I would visit any day Anytime

Our cashier Andrea has poor communication skills she showed no customer service skills and was very withdrawn. I wouldn't come back to this location if I knew she was working.

The cutest dresses. I needed a dress for a wedding & it seemed like every dress was the one. I literally had 12 dressed when I went to the dressing room. I finally decided on one & for so many compliments. The shoes too!

Great selection of clothes for a cheap price. I often buy 20.00 pairs of sneakers for the gym here. They also have a variety of cologne, jewelry, kitchen supplies. Ross is a great place to shop and get name brand items for cheap.

Racks not well organized, shoes all over the place. Lines so long to check out you really have to plan ahead if you want to buy something here. Other staff standing around at check out just watching the long line of customers wanting to pay for their goods but not stepping up to help

Ross and I have a great love affair going on. This is by far the best Ross. It's always clean, organized and everything is priced low for quality merchandise. I have been to many other locations and this one rocks. Everyone is super friendly and helpful.

Haven't been there in several years, b/c it was so disorganized & hard to find what you were looking for. Went there out of desperation! I'd been looking for something nice to wear to the theatre, and kept coming up empty. This time I found the perfect pants in under five minutes, priced well BELOW my budget! It is now nicely organized, everything is neatly displayed and sizes clearly marked. Next time I need something special, I'll check out Ross first!

Terrible service. Very filthy store. Will not be going there again. Suggest you tell your employees to smile and at least say hello and thank you. Too many children of customers running around unattended. I think I will stick with Amazon.

Always a good deal to be had! My wife doesn't seem to have as much success but a great selection for guys

This place is awesome! I work late and they stay open long enough for me to get some night time shopping done!

Love this ️ Ross. Neatly organized and good variety of items at work today at reasonable prices.

The prices were pretty good, but there was no one to help you find what you were looking for and the line was too long

HUGE store! Clean, but not currently organized there are toys and isles of stuff on the gloors making it hard to navigate at times. Has great stuff that is extreamly high end and nice for the ross pricesm the girl at the register gave my husband a. Discount on a chain that i dobt remember maybe a link was a little weird. Staff has been friendly tbe 2 times i have visited.

Love this store is well organized, clean and you can actually find things without having your cart get stuck on hangers laying on the floor etc, fast check out and staff is focus on working as well as on customers not chatting away being loud while store is a mess. Great store by far my favorite one!

More selection then most other stores. But shelves where shoes are, look like they've never been dusted.