San Tan Dental Group, Gilbert AZ

Got two root canals done and the root canals were the most pleasant part. Staff was not very caring after the root canals they put me in another room to see the dentist and get my caps put on and I waited nearly an hour before the dentist came to see me and at that point I had been there for two hours and the numbness was starting to ware off. I didn’t think it was the big of a deal because the root canal specialist told me I was almost done before they moved me to the other room but after waiting nearly an hour for the dentist and the numbness starting to ware off they worked on my teeth for another hour. The dentist worked on my teeth for about 20 minutes and then his assistant finished everything. The dentist didn’t prescribe any pain medication or give me a chance to ask him any questions and left the office before I was even done. By the end I was in so much pain all I wanted to do was go home, but I had to go pay and set up my payment plan which I tried to do before the procedure but they didn’t let me and of course for some reason they were having issues setting up the payment plan.they said they needed a dentists signature for it but he had already left the office. I waited another 15-20 minutes in the front office in pain while they tried to resolve this, they tried to up my initial payment by 700 at first and then 300 dollars and asked if I wanted to sign up for some dental credit card thing. Now it’s resolved but I have to go back in person and set up my payment plan again. From the front office screwing with me over the payment plan and forcing me to wait in pain after my procedure to the dentist who didn’t talk to me or give me any information at all this was the worst experience I’ve ever had at any dentist before. Would definitely go anywhere else. I was also in so much pain after the procedure I had to get pain medication from a friend and self medicate because they gave me nothing. This whole thing was so stressful and painful I can’t express in words how much I think you should avoid this dentist office

I used to love my dental office. But the last visit was disappointing to say the least. Way too busy and crowded, so much so that I spent nearly an hour waiting in the dentist chair to be seen. I even heard one the workers saying there were no rooms to put anyone. Then why not stay on top of appointments? In addition, my dentist was switched with no word to me. I was seen by a completely new dentist who I have never met. Finally, when I called about getting my ledger for tax filing purposes, because no one responded to my email, I was told I have to come pick it up in person. I thought we were living in an electronic age? I miss working with Roxanne, she was the bomb.

I'm so thankful I found this place! I had gone to a dentist who told me to take antibiotics for trial and error for pain and sensitivity I was having in a molar. I wasn't comfortable with that, and wanted a second opinion. My brother told me about San Tan Dental. Even though I was a new patient, they were able to get me in quickly.

After some x-rays and a quick exam, Dr McDougall told me she didn't see an infection so there was no reason to take antibiotics, but I did need a root canal. I was able to get that done with Dr Situ the next day! I've had a lot of dental work done over the years and it was probably the least painful experience I've had at the dentist! And Amy did a perfect temporary crown for me!

When I went back to get the permanent crown done, I found out Dr McDougall had given me an upgrade on my crown but I hadn't been charged extra for it! Wow!

I have been in this office three times, and everyone has been absolutely wonderful! I am only in Arizona about once a month, but I think I'll be keeping San Tan Dental as my regular dental office from now on. Highly recommend!

Awesome, awesome, awesome! Have had my teeth deep cleaned here have had my sons teeth cleaned as well as baby teeth extractions. Just front to back SanTan dental is phenomenal! Alyssa the hygienist on staff is professional and I can safely say that my teeth have never felt cleaner or looked better after I have a cleaning done by her. A+

The office staff is absolutely delightful. Katy Mcdougal is patient and explains everything. Best dentist office I have been to out of 4 states.

I have been going to this dentist for several years now and I love it! The staff is always friendly, the hygienists are quick, and Dr. Neilsen is always helpful and kind. I highly recommend this office!

From the moment I called this dental group, Missy was professional and caring. I am a new patient with a dental emergency and she talked to Dr. Nielson who said come right in. Erika at the front desk was also kind and professional when I checked in. Every step of the process I met with extremely caring and gentle staff. Thank you Dr. Nielson and Christina for the care you provided. I definitely will return as well as refer friends and family to your practice.

I’ve been coming here for years! I absolutely love the office and the whole staff. Amy was a great assistant very patient and kind!

Love this office! Missy, Erika, Dr. Nielsen and Camille are the best. Wouldn’t go anywhere else!

I’ve never really liked going to the dentist, but this office is great. Missy was amazing and helped with my anxiety about getting my procedures done. I won’t go see anybody else now!

Love this dentist! It’s the first dentist I can go to that I truly trust! Missy, was such a joy to be around, she made sure all my needs were met!

Best office ever! I will never go anywhere else! I haven’t had great experiences with dentists and I have good teeth. Dr. Nielsen has an aggressive home, conservative office approach and they are very good at educating their patients so you can do all you can at home. I’ve learned things, finally, that every child should be learning. I really appreciate their approach and it has greatly helped me and my family. They are very thoughtful and caring. They sincerely care about their patients and treat you as friends. I recently passed out in the office and I wasn’t the patient. They went above and beyond to take care of me and my daughter. And they never made me feel like a bother even though I caused a lot of disruption. Such an amazing office! Thank you

3 generations of my family have been coming here for years. They offer every procedure from dental cleaning to root canals. As the head of the family and the most expensive one I appreciate the option of payments on expensive procedures.

Absolutely amazing! It took me a while to find the perfect dentist. But I knew starting with the staff member Missy who helped me out and guided me to the right direction, that this is the place for me. They did a great job and I will definitely refer them to friends and family.

Love all these ladies! (And gentlemen!) they are always good to our kids when we go in! They love them! They are super gentle & are always advising me how to save $$ on my dentist work without taking away any of the service or quality of the work!

This is the best dental office I have every been to! Dr. O'Neil is the best, especially when he is dressed in the Pink Flamingo outfit! Staff are wonderful! Never felt so comfortable in a dentist office!

If your looking for a dentist this is the place to go. I had a great experience and they did so great with my kids.

This place is amazing! I love the service I get here. Everyone at this dental office is always awesome and make you feel comfortable and welcomed. The front office people are amazing, Erica is fantastic and Rosa Maria is great as well! My hygienist Alyssa is super cool and always provides me tips on how to keep my teeth great. There are so many others to name, but that office is great. If I moved farther away, I would still travel to get my teeth needs done here. Highly recommend this place.

Great dental office! My husband and I found this office after moving to Arizona and love it. They are incredibly punctual, thorough with their cleanings and very informative with treatments. Everyone in the office is very kind and helpful. Definitely recommend!

I can't tell you how happy I am I found this dental office. The dentist Mcdougall is so caring and so great with calming me down. My dental experience was excellent!