Service King Collision Repair of Scottsdale

I took my vehicle in recently for some minor body repair. I was initially concerned because I have a unique paint color and was not sure if they would be able to blend it. My initial contact was with Kate who I met at shop and took all pertinent information on my vehicle with photos etc. She was very pleasant and professional. I then met with the GM, Keith who reviewed the damage and discussed options as well as time frame for repair. The also coordinated a rental car which was nearby. The experience was above expectations. The follow up and communication was excellent and they finished the work ahead of promised date. The work and paint looked great! I am very happy with the outcome and I would highly recommend this shop. In addition, they told me not to use a commercial car wash for 30 days and that it should be hand washed. The offered for me to come in and have it washed if I wanted to. In addition, they offer a lifetime warranty on their paint. Hats off to the entire team at Service King.

Fantastic service, always kept me informed on my vehicle, honestly gave my car back looking better then before the accident. This is a honest shop and that's a value that cant be stressed enough.

Brought our 2019 Jeep in for significant repairs following an accident. Picked up the car yesterday and was shocked by the quality of the work, the car looks like it came out of the factory. We worked with Kate and Keith throughout the process, they were wonderful - professional, communicative and personable. Great experience, thank you!

They did such a great job from start to finish. Kate is the sweetest most amazing lady as well. Thank you so much!

I am truly impressed with this place! As someone that ranks the auto repair experience only slightly better than auto dealerships, I was very pleasantly surprised.
The repairs to my car were approximately 9000.00 after being rear ended on the freeway last year. Not only did they do great work, they stayed in contact with me the entire time. They provided weekly updates, took care of all things rental car related and maintained a high degree of professionalism the entire time.
Although I hope I don't need their services in the future, I wouldn't hesitate to use them again and will gladly recommend them to any of my friends and family. Thank you Service King of Scottsdale for all of your assistance in getting my vehicle back on the road!

The service and repairs from my minor damage to my car were fine; my car was only there for a week and it was nothing remarkable one way or the other. However, the communication I received from this business was so over the top. I opted into text messages and would receive text messages, voicemails and multiple calls for the same update. One day, I received a text message, a voicemail in the morning and then THREE back-to-back calls while I was working. Now they won't stop contacting me via text and email to take surveys and leave reviews. Nothing like prolonging the stressful experience of an accident after repairs are complete and having constant follow-up for reviews and communication.

This place was awesome they take the guess work out of car repair after an accident. They work with insurance from both sides, they have a real time update ready for you at all times and you are assigned a liason that handles your account start to finish. You can have contact with one person through the process they are wonderful. Most places you talk to someone different every time you call and they don't know anything about you so you have to o retell you story again and again.
Not with service king they prep you for the process start to finish and if flows effortlessly. They are a well oiled machine they have a system that works and all the employees I encountered were personable helpful knowledgeable and happy. And they have a lifetime warranty on the work they do. Does it get any better?

Service king scottsdale is great! I had a wonderful advisor named Mike. Service king kept me updated with texts and calls on status of my job. They also worked well with insurance as someone hit my car.
Also the prices seemed reasonable, although I am not an expert in this.
I will use them anytime I have work to do on my car and recommend them to everyone!

Amazing place! Very friendly, had all the paperwork ready when I arrived and.kept me informed with everything!

Had some issues here with my truck. They don't seem to have very good quality control, or they don't have a checklist before vehicles go back to the customer. I would avoid this one if I were you. Even though they are 'preferred' by USAA, and others, just avoid it. If your insurance is paying for the repairs, go to your dealer.

DO NOT USE this facility!

I truly wish I could post pictures here. They Nineveh communicated with me about where my vehicle was in the process, ran over by 2 weeks (I was paying my own rental car), and they did a horrible job on my vehicle. I sent a message to their corporate and they said someone would reach out and no one did.

The rear quarter panel still has scratches where they attempted to fix a mistake they made. The vehicle still had buffing compound all over it, when I picked it up. The inside and outside was filthy to include dust from their work.

Choose another facility, cannot believe that Liberty Mutual approves this place!

They were quick acting when I pulled in and requested an estimate for some minor bodywork. Their price was in accordance with the estimate written up by the insurance company's adjuster and their work is good quality. Nice to deal with too.

I had a couple claims open on my car and they had a relationship with my insurance company. They had excellent customer service, kept me updated throughout the process, and made things very easy. They also did a wonderful job on my car! Thank you:) ask for John cause he's awesome!

Wanted to thank Noel personally. He took great car of my auto repair and even helped me get it detailed! Thanks so much my car looks awesome!