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Service King Collision Repair Bell Rd, Phoenix AZ

Address 3756 E Bell Rd, Phoenix, AZ, United States
Phone +1 602-404-6700
Hours
Tuesday8:00am-5:00pm
Wednesday8:00am-5:00pm
Thursday8:00am-5:00pm
Friday8:00am-5:00pm
Saturday9:00am-12:00pm
Website crashchampions.com/locations/crash-champions-bell
Categories Auto Body Shop, Auto Dent Removal Service, Auto Repair Shop
Rating 4.4 20 reviews
Nearest branches
Service King Collision Repair of Scottsdale — 8180 E Raintree Dr, Scottsdale, AZ
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Service King Collision Repair Bell Rd reviews

20
Sort by: date highest rated lowest rated most helpful
Barbara
September 02, 2020 12:28 am

Service was excellent have used this facility a few times will always go here - very caring and always update status! Service manager Rob and front staff Mia are excellent and extremely caring and helpful

Connie
August 02, 2020 2:01 pm

Everyone was helpful and friendly. They made my car look awesome again. I would recommend them to anyone who wants the job done right. Thanks Service King!

Jason
July 23, 2020 9:56 am

The manager Rob was great through the entire process of getting my vehicle fixed and back on the road. He made sure everything was perfect and that I was satisfied with the work.

Amer
July 20, 2020 4:26 am

Bad customer service. I do not recommend anyone to deal with them.particulary Katherine Erdmann very bad

Bill
August 15, 2019 8:23 pm

Good people, friendly, helpful and made me feel comfortable dealing with them, and did a good job on my car!

Jorge
June 09, 2019 7:21 pm

Great service, honest folks, they are pros. Steven took great care of my car, kept me informed of progress and made everything extremely easy.

David
May 08, 2019 3:08 am

Incredible service, even when they were short staffed they were able to exceed my expectations. The hardest part is the waiting, and I was able to call anytime I wanted an update on my vehicle repaired with no issues.
They also seem to have a strong workmanship at this location which is nice and refreshing to see.
Definitely recommending this place to others and coming back again when needed.
Thank you Service King!

Josh
April 04, 2019 11:51 am

I was in a hit and run where my mirror was broken. Eric helped me find a cheaper alternative to replace it and did a fantastic job changing it out. It's as good as new. He's a huge asset to your team here and I can't thank him enough for his kindness and generosity.

Art
January 16, 2019 6:53 am

My experience with Service King was excellent. They were focussed on all aspects of customer satisfaction from initial contact through completion of repair work. The repair work was outstanding. It was a pleasure working with Eric, Maggie and Dennis; you all are valuable assets to your company. Thanks for your help and keep up the great work!

Diana
December 11, 2018 2:15 pm

Took my car to get my bumper fixed after an accident, and had a pair of Raybans stolen, i called right away and they said there are not going to investigate. Dont recomend this place.

John
December 04, 2018 1:27 pm

Helped get me back on the road after a rear end collision. Eric is a great customer service professional. Keeps you well informed throughout the process. Excellent place.

Mark
November 05, 2018 10:03 pm

Great work done in a timely fashion. Steve kept me in the loop on the progress of the repair. I would highly recommend Service King to all my family and friends.

Ashwin
October 31, 2018 3:22 pm

Although I ended up using a different shop, the staff was great. Though I did schedule an appointment over the phone, the person I was there to see had not been in. Even with that slight hiccup, another employee was quick to provide estimate and go over it with me in detail. While I decided to go elsewhere and cannot speak upon actual work being performed, I felt the service was excellent.

Abigail
August 21, 2018 8:32 pm

Kelly Is a great person to work with especially with a total loss.grief stricken convertable lover had to be put down (the car not the owner). I really loved my toyota with 277000 plus miles! Super glad accident wasnt my fault and no one was injured! Kelly was there to let me cry! Thanks kelly!

Karen
April 26, 2018 4:40 pm

I received my vehicle yesterday, I was very excited to finally have my car after almost a month of having it in the shop. However, I was very disappointed when I received it and saw that the inside of my car was full of dirt, my interior is leather and tan color. With this is mind, it seems like the workers weren’t careful to get it dirty there was dirt spots everywhere on my doors, seats, dashboard. I was told my car would get buffed out so it could match the same paint in the front which was where the accident happened, however they didn’t do it to the top of the car or the back. Truly disappointed with this bodyshop.

Lori
April 18, 2018 8:37 am

I had some minor repair work done to my vehicle a few months back and was impressed with Service King, so when I had a serious accident, there was not a moment's hesitation when the insurance asked where I wanted my SUV to go. My Service Adviser STEVEN SURICO at Service King Collision Repair Centers at SERVICE KING BELL RD was excellent. He kept me informed, worked with my insurance, added new items until he felt I was restored back to 100%. They delivered my vehicle in LESS time than promised so I would not have any rental car fees, they even arranged for Enterprise to pick up the rental - one less trip for me. Take a look at the pics, then don't hesitate - when asked "where to? " tell them "Service King. "

Nick
February 16, 2018 2:41 pm

Just came back for minor problem after service was performed on my car few months ago. Steven Surico took care of the problem in just few minutes! Thank you Steven! Great place, highly recommend it!

Jonathon
December 04, 2017 10:19 am

The front desk is sparsely operated, but once someone finally sees someone waiting at the desk, they provide their full attention.

Roger
October 22, 2017 7:23 am

Probably the best collision repair shop in the Phoenix area. They assess your needs, inform you of the repair costs and why, and keep you up to date with the repair process through their online access. The repairs are top notch.

pdk46
October 02, 2017 11:38 am

Had a wonderful experience with them. Worked with Janee. Excellent communication. She went out of her way to help me. Highly recommended.

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