Shear Gossip by Sabrina Day Spa, Casa Grande AZ

Would not recommed. Changed my appointment the day before for the following weekend, then two hours before that appointment they cancelled it and suggested an appointment for the following weekend again. Was going to be the first time going and to cancel twice, not impressed.

Today was my third time coming here. My first was last year when I went elsewhere for my daughter’s haircut and they completely butchered it. I called and Laura got us in right away and she fixed it. We went back in yesterday and she cut both mine and my daughters hair and did a great job on both! Today I went back for highlights and she nailed it. I absolutely LOVE my hair and couldn’t be happier! Laura will be my go to from here on out. She’s the best

Laura is absolutely amazing, she always goes above and beyond to make sure you love your hair. Everyone else and really nice as well. It's my go-to for sure!

Shout out to Sabrina for an amazing cut! I appreciated all the tips she gave me as she cut and styled my hair. My hair turned out exactly as I wanted. Thank you, Sabrina, I will be back!

Sabrina is so talented and very friendly. My hair is beautiful. I love it!

Had a wonderful cut from Alexis. She was attentive and professional. I have had so many comments on my new cut. Love it!

Unfortunately, I really tried my hardest not to post a negative review. I reached out to management via their website with no return contact. A week ago Friday, I had an appointment at 9am. I had never been to this salon and was extremely hopeful to find someone since we are new to the area. I produced a picture of the color I was looking for and asked for a haircut (lots of layers since I have thin hair). I was patient and trusted the process. I never judged the stylist for being "new". I didn't complain while I waited (she had other clients with appointments). However, after she cut my hair and it was dried, I noticed it was way darker than what I had asked her for. I nicely voiced my concern with tears in my eyes. She told me "I think there was some miscommunication. " I proceeded to show her the picture again and placed it next to my hair. It wasn't even comparable. Another stylist came over and proceeded to have her do the cap method on my hair to remove the toner. At this point I had been there 6 hours. Once completed, it was my natural hair color. They tried telling me it was the "shadow" from the lighting as to why it didn't seem lighter. It wasn't what I had asked for. The stylist proceeded to bully me stating that I needed to pay in full and she would fix it for free next time. I was there 6 hours! I wasn't allowed to leave and get food or something to drink because I had foils in my hair. I wasted my day sitting in a chair. In the end I was charged for the haircut (which was wrong) and half of the toner (which was removed). I placed an email request to have contact from the manager/owner the next day. This is not how a business should run. I can see if I were rude, or nasty but I was nothing but kind. I still tipped the stylist. It saddens me that you can force someone to pay for 6 and a half hours of wasted day with nothing to show for it except a terrible haircut and an inch of roots showing. (Pictures were taken.) As management, I would have remedied the situation immediately.