Sonora Quest Laboratories, Prescott Valley AZ

No appointment needed, short wait time, friendly staff. What could be better? Wad a positive experience.

This just gets better with time! The phlebotomist was "ANNIE" - the stick and blood draw was painless. The front desk folks were both professional and courteous and got me in on time and out in a jiffy. I looked at the earlier comments about being on time - and these folks are watching the clock very closely. The work is professional and very smooth. THANK YOU!

Staff are rude and unhelpful - while we waited multiple people were told they didn’t have their prescription in the computer system and they have to come back etc.

The staff here were mostly friendly. They have plenty of sanitizer and easy check in. The person gathering my labs was excellent. She was able to get the labs with one try.

Appointment was 12: 00 pm, arrived 12 minutes before appointment time. I was not seen till 12: 25 pm, why? I made an appointment, which is an agreement of time. I understand that there are walkin's, however we had an agreement on time.
This happens all the time and it is not fair or a following of Company rules. Please correct your behavior.
I am writing this review per a board members request.

They made my lose a job opportunity because they messed up my pee test. Very unprofessional!

Highly recommend Chandler as your phlebotomist! He's the best I've ever had. I'm not a veiny person so getting my labs done is always a nightmare. I walked in without an appointment and had to wait about 15 mins. Not bad! And the front desk girl was nice too.

I was given three different time details for a covid test I needed the day after I took it for travel, employees were nice however I cannot recommend on account of the inaccuracies in information given and the lack of communication given to me.