Special Ops Clean Team, Phoenix AZ

Special Ops brings to mind military with precision, professionalism, and attention to detail. That is not what I experienced. Instead, I had 4 women (all of were very pleasant and smiling), only one of whom spoke broken English so communication was hampered. They were to be here 2 hours for a deep clean and if they needed more time, they were to call with permission to keep going. They went an extra hour without calling. After a few phone calls and clarification of the issue (thank God for technology that documents calls), they agreed to the original price.
Some things were well done, cleaning-wise. Not deep cleaning, however. This was to include moving the refrigerator and cleaning behind it. I had a plumber come today for an unrelated fix, and when he moved the fridge - well, I'm attaching that great
cleaning job that was done. Needless to say, I will not use them again nor refer any of my friends to them.