Staples, Glendale AZ

I came in for a printer today and Michael helped me find the exact printer I needed. He was extremely professional and I felt that he took his time to help me. I was able to get a 4 year warranty for my printer as well so if anything happens, I can get a new one. Will return in the future!

Rude staff rude management. Computer use cost me 100$ and they refused to correct the mistake.manager was very rude! Never use staples again!

Terrible customer service. I need to fax.its over there.figure it out. I'll go somewhere else not staples

I WAS TOLD THEY CAN NOT COPY A BLACK AND WHITE PHOTO OF A VEHICLES DIMENSIONS I WAS TOLD IT WOULD COME OUT ALL BLACK HOPEFULLY THEY GOT IT RIGHT WHEN I PICK IT UP TODAY OR IL BE RETURNING IT AND THE LAMINATED ONES AS WELL.

Staff is friendly here good selection good parking hard to get into entrance due to construction

I placed an order online for worship lyrics to be printed on two pages of paper and then bound together (it said online I could do some cheap binding). They called me claiming they had NO IDEA how to do what I wanted. I told them just do what they could and it would be fine. I just needed it for one Sunday. When I showed up to pick them up I waited an hour because the prime department had no idea what they were doing and the management was horrible. I overheard them talking about how they had left someone on hold for 15 minutes. When I finally got to the front of the line just to pick up my stuff, the words of my pages were so small they were unreadable. No reasonable print department would ever allow something to be printed so small. Don’t use this Staples. Worst experience I’ve ever had.

They need all your personal information so you can get 2 copies printed for you. Wow. Remember when you could just ask for 2 copies printed and the transaction was so simple? I'm gonna try office depot or FedEx instead now. Goodbye Staples

Might as well have a robot doing orders. Staff was useless. I won't be back. Staples used to be about customer service what happened. Almost 30 minutes for 10 copies no thanks.and the copier/fax machine says it doesn't charge the $5 for the pre auth and ONLY the amount you owe it's a lie because I just checked my account. Now I'm calling my bank $6.50 for a $1.20 transaction.lesson learned won't be back Staples.

Excelent customer service. I found almost everything when I need something for printing and my office.

Came in 2 mins till closing they stayed late and. Helped me with printing and supplies needed for my son's school project

Great place, fair pricing & a helpful floor staff.
I use the printing for cards, flyers, & 24" x 36" page printing. The print group is awesome help, and will get your printing done on time.

Had a great experience. The employees were very helpful. I went in to print a large amount of papers and got everything done quick and easy thanks to the great assistance I received.

I should have listened to the reviews but I tried to use the one that was closest to where I needed it. I was on hold for 15 minutes before anybody answered the girl in the printing department answered told me she find out what I needed to know and I was on hold for another 15 minutes before I finally just gave up. Called a different Staples and had all the information I needed an under 5 minutes. Can't say I recommend after one experience

We bought a few things there, our local Office Depot is shutting down and I needed a few office supplies. Nice knowledgeable and helpful people.

Been here twice in the last week each visit has been more and more unconvinced the manager literally came out to help the print center after 30 minutes in line to tell me that they could not print for me because the machines were being used i had to have a debit card or she couldn't help me

I had to get help from another customer making a copy i didnt know what i was doing i tried to ask for help but everyone seemed to busy not doing their jobs so i lost money making copies of nothing thankfully the man who helped me also paid for my copies. Thank you sir.

Trash. The workers stand around and talk while we’re struggling trying to print at their crappy self serve printer/copier machines. They don’t even come try to help us but stand around doing nothing right next to us. I’ve given this place multiple tries thinking it’s just a bad day but every time I have bad service. Won’t be going back.

I went to the back corner where they copy things, do photos and so forth. It was the busiest I've ever seen them! They handle it pretty well though, and though she told me that my order would take until Monday, after she saw what I needed done she said that I could pick it up tomorrow which is 2 days earlier. I appreciated that. They've been at this location for the longest time, and they are my go-to place for things like that.

Terrible service. Terrible wait for everything. Printers either broken or you cant print your documents because they have a "network issue". Lasr time i camr in for lamination services you morons said it would be over a hour wait. Youre garbage.

Waited for almost 30 minutes for them to get my ESTIMATE (not the order) of 4 copies done that somhow got translated into 88 copies, you will have better luck at doing this yourself.