Steven M. Vogt, CPA, EA, Chandler AZ

I have been going to Steve Vogt tax service for 18 years. The staff is always very friendly and professional. Steve and Leslie are the best.

Steve has prepared our taxes for the last 9 years. He is friendly, professional, extremely knowledgeable about all tax situations. He has
always taken the time to answer all of our
questions. He and Leslie have a friendly, efficient office staff, always eager to help.
We highly recommend this office for your tax
needs.

We are Canadian with a US business and had this office prepare our taxes for us. We were headed back to Canada due to COVID 19 and told several times not to worry that they would file an extension for us.we ended up getting a bill from the IRS for $820 for a late return. They says they sent the extension and forwarded the confirmation, but what now? We are left to try to fight the IRS from Canada and still trying to get through (lines are busy call back, UGH!). We originally went to this office because the receptionist told us they could certify our ID for an ITIN application.they later apologized after doing our taxes that they don't do that. I'm not overly impressed and will find another accountant for next year.

If you want someone that can explain complicated processes to a level you understand you found them.

Scam artists
You are a fake accountant. You should be more concerned w all your clients leaving you.

NO STARS! Last year I wasn't totally thrilled, but I thought I'd give them a second chance. Last year I was a little put off when I picked up my taxes that Leslie was making small-talk with her last client during my appointment time about their vacation, which cut my time short and she shooed me out the door saying "she had another appointment to get to. "

This year, I never met, nor ever saw Leslie. I met with some random woman who had such a heavy foreign accent, I could hardly understand a thing she was saying. After about 4-5 tries, I figured out she was asking me for their their "tax organizer. " When I told her I didn't have that she scowled at me, but I told her I had my own summary list to which she said was great. She asked me absolutely no questions about my business, nor anything about any of the items on my list. I was told they'd have to file an extension because it was about 10 days before the tax deadline. 10 days? But okay. So I was told to contact them at the beginning of May. Wow, a whole month? So I called on May 2nd for an appointment to pick up my taxes and I was told it would be another 2 weeks because they were going on vacation. VACATION? Seriously? ! This is their busiest time of year. I've waited a month, and they think it's appropriate to go on vacation? That is in serious bad taste. I ended up with an appointment for the for the next week.

When I arrived there was a girl on the phone taking a whole bunch information from someone. She didn't so much as even look up and acknowledge me. Finally another woman walked out of an office and greeted me and said as soon as the girl was off the phone, that she'd take care of me. Really? No one else can help out? So I waited another 5 minutes or so while the young girl on the phone finished up, only to have the exact same woman (Krystal) that greeted me, say NOW she could help me. That was really weird, unnecessary, and a total waste of my time.

So Krystal takes me back to an office and tells me that I didn't have my business miles listed, so they just used what they used last year. I told Krystal that it was on my summary sheet I provided them. She rifled through all the papers only to find "mileage (business) " written on my summary sheet. How much clearer could that have been? So she walks out of the room where I sat; waiting. Then after a few minutes she comes back again, sticks her head in the door, and asks me about another item to which I told her it was "home improvement. " She didn't ask me what kind of home improvement, nor did she even give me a chance to elaborate, as she quickly shut the door and was down the hall. If she would have asked me, I would have told her that it was for repair to the HVAC for my home office because it gets so hot in there. I'd bet dollars to donuts that they didn't give me any credit for that. And really? NOW they're asking me questions? NOW? AFTER the return is finished?

So she finally comes back and rattles off a list - like I'd understand what all the mumbo jumbo meant, and tells me that I didn't have enough to itemize. Seriously? I had 2 major surgeries, a business trip, lots of business mileage, and I made less income than last year. I don't get it, nor did I really feel comfortable to even ask. At the very end she asked me if I had any questions. Uh.way too many to start asking at this point. I told her right then and there that I wouldn't be back.

This office is an assembly line. Get 'em in, get 'em out as fast as you can. Don't ask the client any questions, because that would take up our precious time. There is NO customer service whatsoever, and NO rapport with their customers. It's all the about money. Last year I called and wanted to ask a simple question and I was told I'd have to make an appointment to which there would be a $200 fee for. Real nice! I found this experience extremely cold, unfriendly, awkward, and indifferent; doing as little as possible and charging way too much for it that ate up the majority of my refund. I WILL NOT be back. I was just the cash cow to fund their vacation.

Very rude customer service. You cannot just hung up the phone while I am still talking! I don't care if you cannot provide the service "TurboTax" can do the job.

We have been going to Leslie and Steve for the past 10 year's and we love them. We mostly like meeting with them because we like to catch up with them but when we can't they have great staff too! Ryan at the front desk at the Queen Creek office is super friendly and has a great attitude! They have always been able to get us a refund and answer all our questions!

Well to be honest I don't know how to start a review for my taxes lol. The facility on Queen Creek is very nice. All of whom we spoke with in person and by phone were very nice. I would say our experience was really good and we will be coming back. I would recommend coming here to have your taxes done. I look forward to reviewing their educational emails. Only thing I wish was different was their location closeness but what can ya do.

We have been a client the past 5 years and always treated professionally, yet friendly and felt appreiated by the staff and Leslie. Thanks loads guys!

I've been using them for three years now and they exceed all of my expectations. I highly recommend them!

Friendly people who are knowledgeable managing with business excellence and integrity making filing taxes less a stressful process.

Top shelf accounting firm for complex situations like mine, involving both business and personal tax returns.

We have been coming to Steve & Leslie for years and have been very happy with them doing our taxes, they treat you like family

I have been coming to see Steve and Leslie for over 15 years to prepare my annual tax returns and I couldn’t speak more highly of what a great job they do. The office is so professional and their staff is so well trained and educated, always ready willing and able to help out in anyway and offer suggestions to make the process even easier. I highly recommend taking a look at this great group to have your taxes done this year!

They are the best! Cordial, helpful, knowledgeable, Fast! Once I dropped my taxes off, they were ready in a week!

I had a horrible experience which really makes me question the validity of the other reviews. I was quoted one price to have our taxes done but then the price increased 3 different times because they kept adding different documents to file with our taxes. We were treated very rudely and I will never go to this place.

I have been using Steve and Lesllie's services since 1999. Each year we sit down and review the previous year and discuss any changes in our lives that may impact future tax claims. I appreciate how I never feel rushed and they will answer all my questions to my satisfaction. Great jpb by everyone in their office.

Very friendly and knowledgeable group from the reception people to the tax prepares. Leslie is great and I trust them with my business and personal taxes.

Very efficient, very professional and did not have to wait long times when making an appointment.