Surprise Goodyear Car Care
Address | 11541 W Bell Rd Unit 101, Surprise, AZ | ||||||||||||||
Phone | (623) 977-7770 | ||||||||||||||
Hours |
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Categories | Auto Repair Shop, Auto Air Conditioning Service, Brake Shop, Car Battery Store, Car Repair and Maintenance | ||||||||||||||
Rating | 3.8 18 reviews | ||||||||||||||
Similar companies nearby Sun Cities Tire and Auto — 13701 W Camino Del Sol, Sun City West, AZ Walmart Auto Care Centers — 13770 W Bell Rd, Surprise, AZ Desert Diesel Repair — 11529 W Bell Rd, Surprise, AZ Greenway Family Auto Service — 15030 N 99th Ave, Sun City, AZ |
Surprise Goodyear Car Care reviews
18Curtis went completely above and way beyond! He not only treated my car as if it were his own, he was able to help the warranty company to cover my car with OEM parts and extra service care!
Walked through complete process with full explanation and future actions to maintain vehicle. Very customer friendly.
Always a great experience! Curtis always takes great care of us the quality of work is second to none
The service was great. If you are a person who doesn’t know the working of an automobile. You can trust them not to sell you something you don’t need.
The service was excellent. I called on Sunday afternoon and Curtis said to come on down. When I arrived Curtis was there to greet me and took the car right in the shop, no wait time. Curtis was very nice and so I would definitely recommend going to Goodyear in Surprise/Sun city.
These guys have earned my business for LIFE! My truck suddenly died and they went out of their way to get me back up and running. Patrick and the team went so far above the line even including topping me off with oil and wiper fluid. I was in a total crunch because my dad was coming home from the hospital (bone marrow transplant) and the entire team rallied just to make sure I wasn't out of commission for more than 1 extra minute. It is nice to know that people like Patrick (a young guy), Curtis and the WHOLE team exist still in this world. I can say they have my business and any friend of mine for life! Honest and just nice people!
These guys are on top of it! My daughter's car suddenly stopped running and the mechanics went through it all to diagnosis and fix it. They took good care of us.
Surprise Goodyear did a professional job on the transmission repair and front-end alignment on my 1968 Chevy truck. Curtis has a wealth of knowledge which gives me great comfort. I would recommend them to anyone.
Alec is amazing! Such a big help. S/o to the whole team over there always a pleasure and I always walk out satisfied. Curtis & Lena are the best
This terrible fake Good Year tire shop deserves less than zero stars. How this shop can stay open after stealing from so many people is beyond belief. This repair facility ruined our car while racking up charges for miscellaneous parts Curtis (the family owner) had no permission what so ever to touch.
This guy is a liar and a thief, Curtis the shop manager/family owner lied to me about the ignition on my 1967 camaro, All it needed was a new starter yet this crook wanted to charge me 5300.00 claiming the entire car needed to be rewired. I am a disabled Iraq war veteran on a fixed budget.i had to pay 200.00 to get my car towed elsewhere due to the antics and misdeeds of CURTIS. I should have read the reviews before ever stopping at this shop off Bell RD and US 60.the entire shop is in disarray. I thought id give it a chance and what a huge mistake i made. This shop will lie cheat and steal from you.
Curtis lied on parts he never replaced while making up issues with the rear end to suck more $$$ out of our family. He stole well over 4000.00 from us. Terrible business that ruined our Ford F-150 truck rear end.
This shop is worthless and will rip you off, They upcharge on parts while making up stuff about your car.read the negative reviews and pick some place else to go to. BEWARE!
My Jeep was there for 4 days when I first bought it. I brought it in for new breaks and possibly rotors. It was also in need of an alignment.
While in the shop they found a few other things and fixed all of them. They did a great job in getting my Jeep ready for a long move I was anticipating.
They went above and beyond. Although the customer service isn’t the best because they are just so busy. And they did not do the front end alignment as stated on my bill. (Jeep pulled to right immediately after leaving the shop and since has been seen by another mechanic) I am overall happy with this experience so please don’t come at me, mean lady that attacks everyone for sharing there personal experience about your business: you so happily own.
The only reason your not getting the 5 star review that the MECHANICS deserve, is because of YOUR business ethic and rude comments to your overpaying customers. You should be ashamed.
Excellent service, very professional and extremely helpful. Very happy with my tire install, alignment and oil change. Anthony and Thomas did a great job! Also much appreciated the pick up and drop off of my vehicle.
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Thank you Chuck for taking the time to do the oil change on my car! I just wanted to commend everyone who works here how amazing the customer service is to everyone! You all get 5 starts and way above it! Thank you again! You all are the best!
Worst experience ever was told wheels were bent after the owner had installed them also broke one of my tpms sensors claiming it was already broke dude that owns this place is a hack what a joke I’ve worked in the tire business before I know how to properly take off a tire with a tpms sensor and he claimed was already broke when he handed me the freshly broke off sensor that had not been bouncing around for years dude is a hack and this place should be shut down immediately! Took to discount tire and they balanced and proved wheels are not bent! Aka the owner has no idea how to road force balance a tire! And manager won’t contact you back regarding a problem!
I highly recommend Goodyear Tire & Auto in Surprise. I called at 8: 00am and got an appt at 11: 00am. Anthony and Thomas did a great job and I was out the door at 3: 00pm with a set of New Cooper Tires on my Jeep. William and Curtis were very helpful in the front office. Good honest people. Thank You!