Taco Bell, Phoenix AZ

I'm currently standing outside with other customers waiting to get in while employees are just walking around not opening the locked door. If I was able to submit pictures on here you would see that it's 7: 20am on Thursday the 28th of September and we still cannot order, go into the establishment nor are we being assured that they are opening late or at all while we are pressed for time.

On Friday evening Sept 22, I watched a very unprofessional store manager harassing a delivery driver. Kept calling him “princess? ” Then he brought the delivery to the counter and called out loudly to the whole store “princess, princess? ” Did he think the driver was gay? Was he harassing him for being gay? Is he a biggot who is against the LGBTQ community? !? !

I tried to get breakfast today. The guy at the counter said that he was "under strict orders from management" to have all customers order from the kiosk. He said if I needed help he would help me. I asked him for help after messing with the kiosk for a few minutes of not finding what I wanted. He clicked a few buttons and walked away. As I was ordering from the kiosk another couple came in and he took their order from the register. I walked out and will not be back to that location.

James who worked the drive thru wad awesome! Amazing customer service, super funny guy,! The food was good also!

Not only did they give me the wrong order, I got food poisoning from the food they gave me. The cooks weren't even wearing gloves. Won't see me going there again.

Have always loved Taco Bell. It's my belly that doesn't agree that it tastes really good.

It's Taco Bell if the order is right and they listened to your request, it was a good experience.

I went to the drive through and Helaine offered me the senior discount. No one has suggested or offered me this option before. Kudos to Helaine for being so attentive! I will definitely ask for the discount in the future.

Though I like Taco Bell, this one in particular was a bit run down. The area isn't the best. Is it me or did their prices skyrocket?

This is a very nice Taco Bell. It has had a beautiful remodel. I was surprisingly shocked. The food was great and you can see that the kitchen is very clean as were the employees. It is crammed in next to a Circle K and Denny's, I wasn't expecting the Taco Bell to be so nice. This is my new go to place for Mexican Pizza.

This isn't a hard job but they need to put somebody at the window I guess that understands language of English. And not put in whatever they want. Then Then when you call and say hey I got the wrong order and they try to tell you well that's why I have here on the screen it's not my fault they they put it in wrong they can put whatever They want on the screen doesn't make it right and then hang up. I have a small business so I have a GoPro car to record video and Audio and going over it It says what I order and it was not what was on the screen or what I got. So at least I can share that with corporate and how unprofessionalll this person is by hanging up just because he got his order wrong. If your not ready to own your mistakes tell your parents that your not mentally prepared even though your 28. They might let you drink mountain dew and play video games all day. I wouldn't pay $20 for 2 taco's and a Mexican pizza which is not what I ordered and if it was I would have just ordered the number 9

They gave me the wrong order and then took 5 minutes to acknowledge me when I tried to tell them. After this my own order was still incomplete. I probably won't go again.

Good service at night. Good food. I recommend it. Ramona the manager is very attentive thank you

Cold soggy tacos after a 5 min or less drive home. Normally good but not tonight. Raised price and lower quality Food seemed like it was made 30 + mins ago…

This is not a legitimate business.

They take doordash orders but they are not setup to give the doordash drivers food in store. If the driver has to wait 30 minutes in the Drive-Thru that means it's literally impossible to complete a doordash order.

Do not order doordash from this location this is not a legitimate business.
Every other business in the country is set up for doordash now but Taco Bell is not

I’ve been going here for 2 years no issue AT ALL the other day I went through the drive thru pulled off pulled out a fry and it was cold I went inside asked them to make fresh fries a worker felt the fries said ih yea they are cold I waited 5 min for more frys and those were cold.the MANAGER says he just fried those I said they feel just like the ones I returned.cold.he continued to tell me they were fresh and they are short staffed … I’ll never ho there again.never again will i go there.in the end I hit my money back but the managers customer service sucked and he didn’t even want to feel the cold fries he gave me for the second time.