Tempe Lake Veterinary Clinic & Pet Resort

My dog has been going here for a few years now since he has valley fever and it always takes forever to to get a prescription refill. I even tried having the prescription filled somewhere else but then the doctors here take ages to just get a prescription emailed to me since they don’t send to pharmacies via fax. So good luck.

NOT A GOOD EXPERIENCE FOR A NEW PUPPY

I came to Tempe Vet Clinic with my 3 month old border collie for her first checkup after getting her from a breeder. The front staff was kind and welcoming but I was not pleased with how the technician handled her given it was her first time at this new facility.

She was doing things to her that made her uncomfortable and did not take the time to try to make this first visit a pleasant experience. This was important to me as I didn't want her vet to be a place that brings her anxiety in the future. I was uncomfortable watching and asked if they had treats or peanut butter (so that I could at least aid in distracting her while she was being handled) and the tech only responded with "Yes" but did not even go to get a treat or offer any kind of toy or anything to make the experience a positive one for her.

In addition, IF YOU GOT YOUR PUPPY FROM A BREEDER WHO ADMINISTERED THEIR OWN VACCINES, DO NOT GO TO THIS CLINIC. They do not recognize breeder or home-administered vaccines. (There are clinics in the valley who do recognize breeder administered vaccines, and even allow you to administer your own vaccines from home). This vet wanted to restart her entire vaccination schedule FROM SCRATCH. My puppy had gotten her second DAPP vaccine only 2 days prior to me taking her to the clinic and this vet administered an oral Bordetella vaccine during our appointment! Later on I got a referral to another vet clinic which does recognize breeder administered vaccines and they told me that administering Bordetella so close to her DAPP vaccine could have compromised the way her body responded to BOTH VACCINES. This has turned into such a mess.

Please SAVE YOURSELF THE TROUBLE, I highly recommend Applewood Vet Clinic as they DO recognize Breeder administered vaccines and they were VERY accommodating with going slow with a new puppy. After my friend's experience at this clinic, he friend took his puppy (sister to my puppy) to Applewood and his experience was completely different there than at this facility. The tech at Applewood that first saw her took the time to sit down with her to make sure she was comfortable approaching her BEFORE handling her, they prepared a cheesy lick-mat for her while they performed all their procedures on her and spent a whole 40 minutes explaining their recommendations in great detail (none of which the staff at Tempe did.)

I want to give this clinic the benefit of a doubt, maybe they were in a rush that day. But I will not be returning and would not recommend this clinic.

You guys sure know how to lose a new/first time customer! Deceptive charging practices are not okay.

Doctors and staff are great and they usually have open times whenever I need them. Only complaint is paying $75 every time just to show up as well as their treatments being above market price usually.

I definitely won't be bringing my dogs to Tempe Lake Vet C and Pet Resort. I paid too much money for what my dogs received. I am very disappointed and don't recommend dogs lovers to bring them there for boarding.
The regular runner is only designed for the handlers to clean it easy but not for the dogs to lay comfortably. There's a big canal in the middle that doesn't allow the dogs to lay flat on their bedding that I brought, which wasn't even used. They gave my dogs old rags, and in the only picture they sent in 9 days, my dogs look sad and helpless. My dogs feel secure sharing a kennel, but the runners they have are not designed well. The reports I got were the exact same for both dogs and not really accurate. Seems like the staff only copy/paste the reports. I'm really disappointed and I'm looking for a better boarding facility as we speak. Blaming the weather or an active dog is not what I want to hear. It's your business.do it right!

We had an excellent boarding experience with our cat. When we went to pick him up he was in a villa overlooking the lobby just taking it all in. From check-in to bringing him home, we had a great experience.

From kitten to senior cat, Tempe Lake Vet Clinic & Pet Resort has you covered. Kitty condos with a view for when you're away. Similar accommodations for dogs - including outdoor play area. See website for details on services & prices. Visit with Dr. Lockhart or Dr. Ou - both offer extensive knowledge & excellent care. Will ask questions, listen to you & your pet, and provide recommendations on care, treatment and food. Cannot speak highly enough about Dr. L's compassion & understanding for end of life care. It's tough when your loved one is sick & you have to let go and the compassion, kindness and care received during this difficult time was above and beyond expectations. Kind-hearted veterinarians & staff who love animals.
(Also, if you have a nervous pet, let them know when you call so they can recommend options to help your loved one stay calmer for the visit. Plus you can check-in at reception for your visit & then wait in your vehicle until they're ready for you. This works well especially with cats & I can say no vets or staff were harmed during our last visit which included vaccinations!)

This facility abused, neglected and harmed my dog. If I’d have not picked her up, I’m afraid she would have died. I gave them a happy, well loved and cared for dog and they gave me back a zonked out, despondent shell of a dog.

The hospital manager Alina is stonewalling, sidestepping, back-channeling. She is supporting and hiding the abuse and harm of animals as a hospital manager. Think about that.

DO NOT TAKE YOUR LOVED PET HERE!

I appreciate this place, definitely beats petsmart and plus they offer sundaes for the fur babies

-UPDATE-
I tried so hard to like the grooming from this place. But no! My dog had come home numerous times smelling like wet mop; hair was done choppy and she had many nicks. They often tried to blame my dog that has been getting groomed since a baby, NO ONE ELSE HAS NEGATIVE COMPLAINTS. None the less the head groomer demands I call her because I finally decided to SWITCH GROOMERS TO SOMEONE WHO DOES A BETTER JOB. DEMANDING I TAKE MY DOG TO HER! ABSOLUTELY NOT! I will not have my dog go back to this grooming and probably the vet too. If you love your fur babies don't bring them here to see Chris she's absolutely terrible.

A wonderful pet clinic! The Drs and Staff have always been available when we need them. Kind, caring, and knowledgeable.

We took our mini poodle in to be groomed here and the results were excellent! All the staff was friendly, transparent about prices (which are very competitive!). We are going to continue with their services and recommend them!

Great people! Great service. They are so sweet with my golden doodle Chloe. I will always take her there when any issues come up for her and needs to be treated. They are the best!

I am very happy with Tempe Lake Veterinary Clinic. I have my dog groomed there and they do a fantastic job! She is very relaxed with them. They do a better job and are better priced then where i use to take her! I will keep using their services!

Our Dog, Cooper, was very ill. We took him to Tempe Lake Vetrinary Clinic. They evaluated him and suggested a course of treatment. I was able to treat him at home and he is now back to his rowdy self. Thank you so much.

Everyone here is friendly and provides great customer service. We were in and out pretty quickly. We will be going here from now on!

We love TLVC so much! They have an excellent, friendly staff and great veterinarians. They always take such good care of my pup when I need to kennel him, and they always give him cute haircuts in the summer. Highly recommend!

I took my 16 year old cat in for a dental cleaning under anesthesia. Dr. Michelis amd his team took wonderful care of her. She had some issues with waking up after anesthesia, and Dr. Michelis saw her several times in the days after, and took good care of her and of her very worried owner, me. I will definitely use Tempe Lake Vet in the future as needed.