The Apple Xchange, Tempe AZ
Address | 1821 E Southern Ave, Tempe, AZ | ||||||||||
Phone | (602) 492-7575 | ||||||||||
Hours |
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Website | www.theapplexchange.com | ||||||||||
Categories | Computer Store, Cell Phone Store, Computer Repair Service, Used Computer Store | ||||||||||
Rating | 3.8 30 reviews | ||||||||||
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The Apple Xchange reviews
30Great place to buy Apple only stuff. Laptops tablets cellphones desktops. And the prices are amazingly low compared to other places. Had an amazing time here and will revisit for any Apple needs. They do repairs to and they have the best staff there.
Fixed my Mac quickly and it runs great. Fantastic price. Even suggested I not do some things when I asked them. They said it wasn't worth the money. Refunded me on the quoted price when my machine did not need a certain procedure. My experience was more than honest and helpful.
This place literally has the worst customer service imaginable and sell Low quality Mac refurbished products that they don’t stand by. They are rude and disrespectful any time you call and completely unwilling to answer sales questions or concerns. Not to mention their trade in program is a joke! Buying from them was a huge mistake! I even tried to work with them to trade in the poor quality machine they sold me no one was willing to answer questions or provide solutions! Spoke with the store manager who was far worse than any of his staff. The sad thing is I was willing to give them a second Chance but they refused to be professional or provide anything that resembles customer service. I’m very disappointed as I really try to support small businesses
I recommend this store, staffs are very nice and trusty about work. My Mac book was not working becz of water spill, apple Exchange recoverd my issue in just a day of time.
Overall poor service. After receiving a faulty display I paid ~$500 for, servicing the problem was very inconvenient. I couldn't recommend it to any of my friends.
I had just poured about two cups of water on my macbook air and brought it in within about 10 minutes. I expected i'd get a call in about 24-48 hrs and they called within three hours saying that it was all good to go, everything looked great, working fine and no corrosions. I'm so happy I brought it there immediately, and glad I brought it to them!
Fast friendly and knowledgeable service at fair prices! They are here to service all your Apple product needs.
They are good and it's cheaper to get my phone screen fix than to replace it and pay the insurance deductible.
The only thing is to check your settings after so the screen brightness isn't too high because it was killing my battery so quickly after I picked it up.
I'd give them 4.5 stars.
Had to get my laptop screen replaced and they were efficient and I have no complaints! They were great! And price was not too bad either!
I am giving this store 0 stars because they false advertised a computer I wanted to buy on Craigslist. (Had to rate it with one star because it wouldn't post this review otherwise.) I have documentation that when I called they had an iMac for sale at 949 and when I sent them proof of their POSTED price for the item, they aribtrarily changed it to 995 and said it was a "type o. " I will never do business with this place as they are NOT HONEST. When looking later at then post I also documented that they updated the post after I called same day. Be careful with these guys.