The Phoenix Certification Clinic - North

I came here on august 28th to renew my just expired medical card and I brought my records (I have a brain injury causes problems) i paid 300 dollars and had my picture taken, it is now September 16th, I never received my card in the mail and when I login to my az portal there is no new card only my old expired one. I lost 300 bucks and I don’t even have my card thanks to this location. Furthermore I cannot resolve this issue because the phone number doesn’t connect you with an actual person and the only hours they are open I have work. I’ve sent emails, no one is helping me.

This is the only place I'd recommend anyone get their card. It's clean and the entire office is professional. Now that cards are digital, the process is so fast. Cards are popping up in the portal in under a week! Will be back in 2 years, guys!

I recently had to visit this clinic to get my assessment for my medical card, and I was so impressed with the entire process. The Cleanliness Of the lobby, rooms, and offices were a great start from the beginning. I saw the Dr.and she was amazing with both my wife and I. She asked questions, and genuinely cared. When done, we saw the office manager to finish, and the same happened. She was fantastic, friendly and so so helpful on what we needed to do. I am so glad we decided to come here. We will always now. Congrats on a great Jon.

Great service and very friendly staff, definitely recommend! My only gripe is being on the third week and still have not received my card. However, I'm sure it is just the State being backed up.

I had a very fast and positive experience today. I met with Jasmine, who signed me in and set me up. She was extremely friendly and efficient. As soon as the paperwork was completed a doctor came to get me. After that, Jasmine explained the process and told me exactly what to expect moving forward. She answered all of my questions. Very fast and professional service as a walk-in appointment.

Fast and friendly. Dr. Prince was very knowledgeable and professional. Her assistant Jasmine was exceptionally helpful and kind. I was having a longer wait than usual for my e-card.to the point of panic. Jasmine walked me through the process over the phone and saved the day.