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The UPS Store, Gilbert AZ

Address 3317 S Higley Rd #114, Gilbert, AZ
Phone (480) 776-0650
Hours
Tuesday8:00am-7:00pm
Wednesday8:00am-7:00pm
Thursday8:00am-7:00pm
Friday8:00am-7:00pm
Saturday9:00am-5:00pm
Website locations.theupsstore.com/az/gilbert/3317-s-higley-rd
Categories Shipping and Mailing Service, Business Center, Freight Forwarding Service, Mailbox Rental Service, Notary Public
Rating 3.8 25 reviews
Nearest branches
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The UPS Store reviews

25
Sort by: date highest rated lowest rated most helpful
M F
November 30, 2020 9:06 am

Not sure what changed but today at this store we now need other codes from Amazon to do return instead of the usual scan the bar code and print label method. Also they want 2.00 "download fee" lmao, and. 20 per print email page.what a joke. The power location doesn't play these games, its just scan and print. If you need people's. 20 cents that bad you should find a diff kind of business. Not coming back.

Loretta
October 09, 2020 9:52 am

Shysters! I mailed a 5x7 envelope with 2 masks to family. They charged me $7.50 to send it US mail. 10 days later, the envelope was returned to my mailbox "for additional postage of $1.00" and to MY SHOCK, the UPS store put a. 65 stamp on it- 65 CENTS and I PAID THEM $7.50. DO NOT SHIP with these GREEDY people!

Kevin
October 05, 2020 10:08 am

Worst experience ever the young man was rude. And would like to talk to owner ASAP about this young individual. Totally unprofessional

hannah
October 04, 2020 5:49 pm

Donald was incredibly helpful. Came in for an amazon return and he was very patient. He made the process easy to understand. Thank you!:)

jerry
September 28, 2020 5:07 am

I just got something notarized at this store by anthony, excellent job! I was in and out in a couple of minutes.

Kyle
September 21, 2020 11:24 pm

Returned two Amazon purchases here. Forgot to print out a lable and Anthony hooked me up. Very good customer service from a friendly employee.

I go here with all of my Amazon returns for reasons like that.

Thanks Anthony!

Makayla
September 21, 2020 1:29 pm

Tanner doesn't understand how to calculate shipping prices. He's also rude and has no customer service skills.

John
September 29, 2018 2:21 pm

Had to return an item and I was in and out. The employee answered all my questions and was very polite. Good to have friendly people working there.

Jessica
September 25, 2018 7:49 am

Brian and Tracy are the franchise owners of this location. I've had a mailbox and done all of my post office/printing work at this location for 9 years. I run 2 businesses, and the entire staff has excellent customer service. Mailbox, printing, faxing, UPS mail and more - all available here. They are a great - highly recommended!

Chad
September 19, 2018 5:04 pm

I have been a customer at the UPS store for eight years, and they have made my professional life more productive, efficient, and their service world class. I save valuable time and money on a mailbox, printing, presentation booklet, and mailings. Their success has facilitated in my success. Partners for life!

Mindy
September 16, 2018 5:14 pm

I have been using this store for many of my business and personal needs for over 10 years. They always go the extra mile to help me with my printing projects. We have faxed documents, used their notary and mailed several packages over the years and I always receive fast and friendly service. I recommend this store to all my friends!

Claire
September 15, 2018 10:16 pm

Exceptionally attentive staff and personal service. Brian and his employees go above and beyond and I recommend them highly!

Glenn
September 07, 2018 10:14 am

I like dealing with the UPS Store at Higley and Pecos because they always treat me like I am their only customer. Brian, the owner, always helps me out with my printing and makes sure he can get me a really price without sacrificing the quality.

Danielle
September 06, 2018 9:37 am

We have been using this UPS Store for the last several years for shipping, copies and print services for our business. They have always been very helpful. Going out of their way to help us get the product we are looking for. Quick turn around and the prices are very competitive.

Sonia
September 05, 2018 5:07 am

I will never ship at this UPS store again people there are so careless Breanne seems to not know what the heck she is doing there and the other kid who i called to ask for help trying to figure out wha happened to a package that never made it to the person I mailed it too seem to nit know what the heck he's doing im just sticking to the lost office way cheaper and better customer service this location sucks!

Brent
September 04, 2018 9:58 am

Wow, $107.89 to ship a letter overnight from Gilbert, AZ to Toronto Area.what a complete rip off.

Little
August 23, 2018 5:34 pm

We have used The UPS Store for over 3 years! Customer service is great! We will continue to use them for our mailbox and mailing needs!

Albert
August 23, 2018 5:50 am

Not sure if it's this location or just UPS altogether. But $52 for a two day shipping. Less than 10 lbs. Same package I was just quoted at USPS for $18 two day shipping. WOW! For some reason I was under the impression that UPS is better priced for bigger packages. But guess not.if it's UPS pricing then not the franhise owner fault. Just UPS.

Kent
August 18, 2018 3:55 pm

The UPS Store on Pecos and Higley has been an outstanding partner of Higley High School. Brian and Traci Kaufman were huge supporters of our Athletic Hall of Fame. In addition, the customer service provided by their store is outstanding. I would highly recommend the UPS Store on Higley and Pecos.

Al A
August 13, 2018 1:13 pm

This UPS Store is one of the best I have ever dealt with. The owner, his family, and staff, are extremely friendly, helpful, and resourceful. I can rely on them for any order and never had a single issue with any of my dealing with them through out the years. The owner is so friendly that I can ask for things and know that he will make things happen on time as promised. I recommend this store to anyone.

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