Tillys, Tucson AZ

They say you can return, but then when you bring it in they can't accept it because the tag isn't attached and it looks washed. Waste of time and money.

Always have to have to stop here when at the outlets.best tees! And great jansport selection

Good God work on your customer service! I have been in their twice and not once was I greeted or asked if I needed help finding anything. My sons wanted to go school shopping and asked if we could go in there. I told them to count how many employees acknowledged their existence. After 10 minutes they came back to me to report and no one had approached them. We even had a conversation (right next to 2 employees talking) and had a discussion on how we couldn't find the shorts that were displayed in the window. This place is just a social hang out for the employees, no wonder it's empty most the time. If I could them zero stars I would. The customer service is laughable.

This place is fun and has such cute designs for both sides. A little pricey but u can find some really great finds that make it worth it. The staff is super nice too and very friendly

My daughter and I were so happy that Tilly's reopened so I took her in today and as soon as we walked in we were asked by a woman employee if we had masks, I told her no we don't and she said well their mandatory. I then told her we couldn't wear them due to a medical condition and she kicked us out. Refused our service. Was so rude too. Mind you I did see one employee walking around without one momentarily. Unbelievable. Terrible customer service! We will never support this Tilly's again!

Was just laughed at by three employees when I walked in and also stared at. I stared back at the one employee who has stared at me in the past, he finally said “How’s it going”. After that, I looked around and wasn’t acknowledged again which is fine, but don’t laugh at your customers and stare at them. Absolutely horrible location to shop at, would avoid at every cost possible.

In my experience all the employees were nice and treated me with respect they said hi when i walked in and asked if i needed help frequently and at checkout the where also very nice so i would recommend to my friends!