Today's Patio, Oro Valley AZ

Wonderful experience, from walking in to the store to picking up our furniture. Excellent customer service, when we walked in we were greeted and then left alone to browse. When we did need help they were right there to help out. We purchased a chair and were told it would be about one week. In exactly one week our chair was ready for pick up. I highly recommend this store.

Very disappointed that after waiting for 14 months to receive the furniture I had ordered, there was no offer of discount. After being told of the delay soon after I placed my order, there were no further updates. It was up to me to call or go into the store to ask.
I can only imagine how significant the (retail) markup is and it would have been nice to have been offered even a small discount in good faith for the inconvenience.
Although the delay was at the manufacturer's end, I feel that Today's Patio could have made more of an effort to provide better customer service.

Great selection but probably the worst customer service in town.
Would highly recommend spending your money at House and Garden. Tom could not be more helpful.

The store was full of ideas and amazing furniture for outdoor living. Xtra large umbrellas to tables and loungers to enjoy the out doors. Out of price range for what I feel is a normal family income, but if you want to endulge and have the means then check them out. The store is clean and the staff doesn't linger. A pleasant showroom to wander through.

Ordered table and chairs 4/27/21. Was told by Josh Reynosa that they would be delivered 6/15.6/15 came, no communication of any sort from them, so we called. Our table was in, but the chairs, they said, all had to be sent back, so it would be mid July before they could deliver them. They then said they could deliver the table on 6/19 between 7: 30am and 10: 00am. 10: 00am on 6/19 arrived, no communication at all. We called them. A woman said “he’s on his way from Phoenix so there might have been an accident, let me check”. She then called back a few minutes later and said “There has been a mistake, you we’re actually in the 10: 30-1: 00 delivery slot”. We said “so now I have to rearrange my day because you made a mistake” and she said “thank you! ” No apologies, nothing. The table has yet to arrive and we really wonder about the chairs. Two stars because Josh was good. Communication is terrible and integrity to take responsibility for their actions is zero.

We are building a home in a 55+ community and we needed new patio furniture. Ann was phenomenal in putting up with my indecisiveness and moved furniture around and spent a great deal of time helping me make my final decisions. The store has beautiful items and I highly recommend asking for Ann when you shop. She is super!

Very nice patio store. Large selection of outdoor furniture and sunbrella cushions and patio shade umbrellas. Very knowledgeable staff with excellent customer service skills.