Tucson Environmental Services
| Address | 4004 S Park Ave, Tucson, AZ |
| Phone | (520) 791-3171 |
| Website | www.tucsonaz.gov/Departments/Environmental-and-General-Services |
| Categories | Waste Management Service |
| Rating | 1.8 5 reviews |
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Tucson Environmental Services reviews
5We are here in Tucson for about half of the year. We know it is likely a pain for the city to deal with part-time residents, but we have received excellent service. I want to particularly call attention to a customer service tech named Madelyn, who helped me this morning. She was thorough, knowledgeable, friendly, and gave me excellent service. My warmest thanks for welcoming Iowans here for the season.
Pathetic excuse for "service". Phone rings for 10 minutes then disconnects. Website is difficult to find and/or navigate
Best possible organization to lie to you about picking up your trash after they “missed” it. Now 2+ hours of phone calls trying to get my trash picked up after 5 days of bags piling up.
Was told that my trash would be picked up yesterday, no truck came. Called again today and can’t get any answer out of anyone.
Absolutely absurd and ineffective.
Edit: They have now lied to me TWICE about when they will pick up my trash. I’m not sure if I’ll ever get back on top of the trash piling up in my house.
Seriously? I pay my bill on time monthly, and expect to receive the services of weekly garbage pick up. For the 12th time, my garbage was missed, and I had to file a "service order" that takes 24-48 business hours to process. I have to haul the can in and out to the street, now daily and nightly until the garbage is picked up. The can is full.so where am I supposed to put my trash while I wait for my weekly service? Maybe on the front of City Hall?
This is for Commercial service with bad service and resolution. They miss the dumpster pickup for my service plan once every 2 weeks. Called the same day and wait for 15 mins then phone got cut off. Waited over the weekend and called again talked to 3 people and waited for 30 mins this time. Finally the person said when this issue happen I needed to called and talk to someone with 48hrs or service will be passed on. Now my options will between getting charge for $35 to arrange a new pickup or wait 2 weeks for another pickup service. Is there other company i can switch to?