Tucson Unified School District - Transportation

They gave me all information I needed regarding my children's bus schedule. The wait over the phone was long but I got the Information I needed.

It has been such a hassle getting my daughter on the bus transportation this year. We have to wait til mid October to find out if she's accepted on the route. Our address cuts off right at the 2.5 mile mark which they consider walking distance. I don't feel comfortable having my daughter take the city bus alone. My fingers are crossed it all works out in October!

My son is on the extreme spectrum of autism and I have had nothing but amazing ppl caring for my son and have made me feel at ease knowing they have been familiar with his behaviors and was always nice and would let me know if there was any situation regarding my son, both my son's were well taken care of throughout the years, we appreciate all the service's you provided for my family, thank you

This is the 3rd day in a row daughter has been late. Now I'm going to be late for work again. It's amazing how this transportation system has all these negative reviews and they don't even try to fix the problem. Clearly new bus drivers or all of the company in general should be replaced with someone who will actually do their job.

Transportation department is fantastic when it comes to the care of my child. Communication is not very good and they have had to sub contract to other companies and that are not the greatest but we’ve gotten through it.

My kids have to cross 4 lanes of traffic to the hub stop in a totally different neighborhood, I called and asked if there is a way for the bus to cross the street to our neighborhood I was told that it is my responsibility to get them to the hub stop. I asked if there is a stop on our side of the neighborhood, I’m not asking for them to get picked up in front of my house, and SUMMER kept repeating how it is parents responsibility to take them to the stop. It’s like she didn’t have anything else to say but that one sentence. Isn’t it transportation’s responsibility to make sure kids are safe. Who comes up with the hub stops? If my kids were to get hit by a car and die then would they start caring? Or will they continue saying it’s my responsibility? I usually have had good experiences when calling transportation, but today I was really disappointed and don’t think they care or take into consideration how dangerous it is to cross 4 lanes of traffic where there are no cross walks.