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United Pet Care, LLC, Tempe AZ

Address 350 W Washington St, Tempe, AZ, United States
Phone +1 602-266-5303
Hours
Monday8:30am-5:00pm
Tuesday8:30am-5:00pm
Wednesday8:30am-5:00pm
Thursday8:30am-5:00pm
Friday8:30am-5:00pm
Website www.unitedpetcare.com
Categories Veterinarian
Rating 1 1 review
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United Pet Care, LLC reviews

1
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John
February 28, 2023 3:49 am

IF YOU ARE LOOKING FOR PET INSURANCE, FIND SOMETHING ELSE.

My family and I have been members with United Pet Care for quite a long time, first with my old dog who passed away at 19 and now with my current pets at 7,7, & 8.

That said, UPC has turned into one of the least helpful services I've ever used. I have to constantly contact them for updated insurance cards. The first time I had to do so was in 2021 when they responded they only do digital copies because they were having "issues with the postal service", but offered a printed one if I insisted on it. Never arrived. I had to send two more emails before I finally received it weeks later.

Fast forward to 2023. Nothing. Neither a new physical membership card nor a digital one. The customer service is selective with their responses. Still no digital copy of the insurance card. I'll be actively looking for a new service after this latest episode.

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