U.S. Bank Branch, Prescott AZ

These idiots are stupid, when I opened my account I told the person that the address on my id is not my address so I told her my primary address but guess what she put it as my mailing address and now I’m late on payments because I don’t have a working debit card which is at another house cuz you can’t listen to simple instructions. How do you get a job here? I want to apply.

Tried to call Prescott Branch and no one available to answer the phone during business hours. Issue could not be handled on line. The teller made the mistake not me.

Bad bank with no atm or drive through atms. The bank must be from the 1900s still, probably Same branch manager too, ewwwwww

The WORST baking experience I've ever had. Will be closing out my account and moving on.

The tellers at the bank our great, call centers could use some common sense. I own a small business and they froze my card due to suspected theft.thats a great service but If your going to freeze a business account, you should probably contact the business. I did not receive a call, text, or email. Luckily I had cash on me to buy fuel or I would have been stranded. Further I was two hours away from home to look at a job and get some supplies at a specialty vendor, but I couldn't load up because they froze my card.

I have tried calling our local branch repeatedly to get clarification on an incoming wire and to be certain I will be able to pull the cash immediately for another transaction outside the bank. No ever answers the phone. I have to work thru an 800 number employee. I asked them to contact the Prescott branch and have them call me. I have to make an appointment to insure I can even get my cash. Very frustrating process.