Van Buick GMC, Scottsdale AZ

I had a great experience with Sean. Sean explained everything in detail and once an agreement was met I was very pleased with the outcome.

My service advise was John. He did an exceptional job of keeping me informed through the entire service process. My first time working with him. I have used Manny for several years. John kept the same great level of service that I experienced prior.

What a joke. Set up appointment to see a Denali, drive 45 minutes to get there and they sold it just as I'm walking in. You can not do business like this. Then they try to sell me something I do not want. Have me wait for nothing. Van needs to be honest with customers. In my opinion this is very dishonest way to treat customers. Save yourself a waste of time go somewhere else. VERY DISHONEST!

Smooth, honest, straight-to-the-point and friendly. A truly painless, great experience. This is my second vehicle purchased from VAN (both Suburbans) and it definitely won't be the last. Thanks again to Scott (Daly) for the amazing service.

After a week of shopping for a new vehicle, we came upon Van Chevrolet's online inventory and found a vehicle to our liking. We fortunately found Carlos M, who helped us get approved for a new vehicle. He was very helpful and through, throughout the whole process. We had a few issues, which he quickly resolved. We will definitely recommend Van Chevrolet to our family and friends, for their excellent customer service.

Our experience was great! Gerardo made sure to show us many different options for trucks and made sure I was satisfied with my purchase. I would definitely come back to this dealership!

I was very pleased. My service advisor, Kevin Martin, greeted me at the appointed time, listened patiently to my concerns, informed me of the procedures necessary, including the price, kept me informed, and returned the car to me when promised for the price indicated. It could not have been better.

Terrible experience after purchasing my vehicle. Even more terrible in the service department. Dysfunctional and lack of care towards their customers’ vehicle

We had a tough to find rattle that kept coming back time and time again. This time and after 3 weeks they found the cause and fixed it. We really appreciated the expertise of your service team and not giving up on the issue to find the solution. Thank you Adam!

We worked with Mark over at Van Chevrolet/GMC. He made the buying process painless. He was outstanding and understood our needs and got us into an even better SUV than we thought we could be in. The whole team over there was tremendous and helpful. I can say that they have now earned themselves very loyal customers.

High pressure sales. Made ridiculous what if’s and wouldn’t accept we had another vehicle to look at.

Great very efficient very personal. John Morris I have purchased vehicles and he has always in my representative and I find him to be exceptional

Worst possible dealer ship EVER DONT TRUST A SOUL IN THERE! BAD DEAL BAD SALES DEPARTMENT BAD MANAGEMENT DUSHINEST N SO MORE STUFF UGH

I will say that my customer service agent Rick was pretty awesome. He was timely and communicative. The only issue I have here is that my battery was dead, and I brought my own battery for them to put in, and I was charge 50 bucks for that simple task. I didn't feel as if it was necessary to be charged that.

Just got into a certified equinox thanks to angel, Carter, and Richard. Great service got in and out. Definitely recommending people to come here!

My Service consultant Rick Thiebaud, Because of his service Attitude, dedication and attentiveness to his customers
makes my 5 Stars Possible. Thanks Rick, for the water an all the status update phone calls.

Worst experience ever. Deceitful, unethical, and aggressively threatening behavior displayed that was completely uncalled for and very unprofessional. Take your business elsewhere.

Parts department went out of their way to help me locate an electrical connector. This particular connector doesn’t show up in the database as a part that fits my truck but they were able to locate it and help me verify that it does indeed fit.

Wow, it was really wow. I had a scheduled service for recall on my GMC Terrain. Went there and my car was out of my hands for servicing within 5 mins. That's it. That was super duper fast. Till date never seen such a fast service.

They use high pressure, strong arm tactics to force you into buying a vehicle. They don't know how to TAKE NO FOR AN ANSWER! Bad customer service, nobody smiles. It's like they all are suffering from PMS, especially males. If we were allowed, I wouldn't give them any stars!