Walgreens, Laveen Village AZ

Talked to two different managers this weekend. Sabrina and Kevin who are both useless and lack even the smallest amount of customer service in their bodies. I mean just rude and non helpful for no reason at all. I spend alot if money at the store and their pharmacy but not after this weekend. I'm just going to go to CVS instead.

This pharmacy at this Walgreens location is truly the worst. The management should fire the entire pharmacy staff, or just completely shut down this location period!

In case anyone’s wondering, the pharmacy has not improved. They somehow didn’t get 2 of the medications my doc phoned in. He called it in again, and I went in to pick it up again, but they were out of the insulin and had to order it they wouldn’t have it for another 4 days! I had enough insulin to last that long so I waited the 4 days and went in. Still didn’t have it, “come back tomorrow. ” When I went in the next next day they told me my insurance didn’t cover it. I asked the pharmacist why no one had. He led this before asking me to wait a week for it. Shrugs. The staff with only one exception I found were either dim witted, surly or possibly sampling their own product.

I love this place but today I brought a movie and came home to watch it. It was all scratched up and nasty smudge on the CD.

Don’t use this pharmacy. There’s always a problem, always a delay,

You can’t have medications shipped to this Walgreens from another Walgreens without there being issues.

Never write reviews on here but this is the last straw

Oh the amount of HIPPA Violation I just received, so not only did you put my prescription under the wrong name you gave me that person's full name and complete address and phone number. But told my family member my prescriptions were ready when in fact you had no clue where my prescriptions were. I don't know what's going on with Walgreens and y'all pharmacies but y'all need to get it together. Someone shouldn't have to go through bs to get there meds when they're already sick.

The most understaffed unprofessional and NEVER answer there phone. Not even for other pharmacies

DON’T CALL This pharmacy never answer there damn phone and it always say one caller ahead of you, when you’re on hold for 40 min.

Always go to Walgreens for my prescription but this location is awful! No one ever answers the phone and went in person many times to resolve why the meds weren’t ready; days later still not ready.

WORST PHARMACY EVER! DO NOT GO TO THIS PHARMACY I AM WARNING YOU! I was on hold for 30 mins then disconnected then on hold another 30 mins. I eventually gave up and never found out the status of my prescription. Called back today, am still on hold going on for over an HOUR! Does anyone work at this pharmacy? Another time I went I had to wait in line for 45 mins. This is NOT the way a pharmacy should be run. This is ridiculous and I hope someone sees this message that can make some change because this is not right. I will be switching pharmacy's after this refill.

I spent 6 hours of my day trying to get them to transfer perscriptions from CVS to Walgreens. I had a total of five prescriptions to transfer over all of which were valid and had available refills. For Walgreens to tell me they that two of my medications didn’t have refills which was a lie. Not only did i not get any of my asthma medication but I had to do Walgreens job and go back to CVS to confirm I have refills left. Had to pay out of pocket to get my medicine. I don’t know all Walgreens are like this but I’m okay to never use them again.

Seriously 2 drive up pharmacy lanes and still the turn-around time sucks along with the rude staff, specifically the gentleman qho has made my elderly mother uncomfortable to come get her prescriptions tjat i have to come because of how rude he is with her. Lack of patience along with long wait time. Ive gone to other Walgreens pharmacies with only 1 drive thru and inside pick up and still never takes this long to wait almost an hr to simply chk or ask a question smh. RIDICULOUS is all i have to say for this Walgreens pharmacy on 51st ave baseline.