Walgreens, Phoenix AZ

I don't like this location. I'm a student with several medical conditions. I don't ever leave my laptop in my car for two reasons: theft and keep them from getting ruined by the heat. One day I wasn't feeling well and decided to pick up some meds. I soon as I walked into the store the staff confronted me as if I was a criminal. They wanted me to tell them what was in my bag. I refused to comply because it's none of their business. They are within their rights to ask. But it's also within my rights to refuse. I ended up walking out to take my business elsewhere.

The pharmacy is great at this location. They always have medications in stock, and their pharmacist really takes the time to make sure you’re taken care of. Best location in downtown Phoenix.

80% of the time when I shop here they act put out by my business. I've shopped here 3 times a week for over 4 months, but I've no intention of shopping here any longer.

The manager/shift lead on duty was incredibly rude. I asked a simple question and was told that another employee could assist me and then he turned around and walked away. Complete disrespect.

Very poor customer service cashier an afro American very loud talking obscenity to another worker across the store not even paying attention to the customers in line. I had to wait 3 hours before the pharmacy open cause I had gotten out if work at 7: 00 a.m. When the pharmacy opened I was helped by Leo who acted as though I was wasting his time. I was call and left a voice message saying I had 3 prescriptions ready. When LLeo got my prescription reallly fast and started ringing it up, I asked him if there were 2 more he said very rudely thats it. I said.there is supposed to be 3.he finished ringing it up ignoring me then he some other comments but at this time I didn't want to waste any more of his time. There was only 1 customer behind me. HE WAS VERY VERY RUDE AND HAD POOR CUSTOMER SERVICE.

Most employees are nice except for the one lady who literally raised her raspy voice to a yell volume at me in front of other customers behind me in line, causing an embarrassing scene. She has zero business working with customers.

Customer service was very poorly.it took 30mins for a staff member to assist me and another lady.it was announced on the intercom 2.diffrent times until a staff member came and help me and another lady.the lady who came and assisted me was nice and helpful.however, i won't waist my time at that Walgreens again.

First let me say that I respect the law and do not condone underage drinking or sales of alcohol to minors. With that being said, this is the 21st century and not all of us carry wallets at all times. I do keep a picture of my drivers license both front and back. Was told tonight that is not good enough. I would understand if it was a 30 something, but being mid 50's, that is a stretch. Enjoy over charging for everything in your store, i may have to go out of my way, but will not spend another dollar at your location. (and keep your snippy clerk as well)

Called the Pharmacy just before closing. I spoke with Rick the pharmacist, and worried about the proper dose for my infant daughter, he guided me through the exact amount needed. To have a pharmacist who takes time to provide proper instructions, even late in the evening, makes customers feel great. This pharmacist is awesome!

Horrible place. Phyllis is the nastiest. She clearly doesn't like white people. Not only is she rude to me but I'v seen her around other white customers and she is nasty to them, too. The whole store has an attitude. They think they are doing you a favor when we are the ones giving them the money. They lose prescriptions and they are very slow.

I have been patronizing this Walgreens for the last 2 decades. Never once have I been treated the way I was this evening. Long story short, I was practically called a liar by the store lead and was quite embarrassed by his pompous candor in front of the other customers. CVS may very well have all my future quick stop in and pharmacy business from now on. I asked for the number to escalate my issue since he clearly chose not to help me and was given 1800walgreens as a number and was told I couldn't speak to the store manager until the following Tuesday. What an underwhelming experience this was.

Was in this store yesterday and was shocked how unprofessional the employees and/or management were. Singing loudly throughout the store, joking and horse playing with each other (around lunch time) and using foul language. Customers throughout the store were in shock.

The night guy with a Mohawk singing weirdly should be fired. He’s obviously on some serious uppers. Jumping over counters. Talking to customers way too long in argumentative debates. Was he on speed? Meth? Very uncomfortable to be around. Hope he gets a job somewhere OTHER than customer service. This is why I need to shop at target. No freaks!

Besides feeling profiled occasionally (staff rudely staring and eyeballing my hands like I'm about to steal something) I give them 4 stArs especially since a very nice manager came outside to the car just to REMIND US ABOUT our bag that we had left! LITERALLY SAVED MY butt! THANK GOD!

If you ask about insurance on file they dont listen they dont keep the information on file and they you have to ask every time to have prescription refills on auto becuase they dont keep it. And they dont transfer to the right location when you ask. The only great thing was when Richard was the pharmacy manager nothing went wrong, when he left they do whatever they want.