Walgreens, Tucson AZ

They close the pharmacy early due to low staffing, but a prescription cannot be transferred to another Walgreens because it’s a “controlled substance. ” Pretty poor practice.

This is my neighborhood pharmacy. The drive-through has a sign indicating to turn off your vehicle while they wait on you. No! I don't think so. I'm not turning off my car when it's 100 - 114 degrees outside! The quality of this store has gone down. I don't know what's going on with the pharmacy but I am always getting the run around. I will be changing to CVS or home delivery. Their work week hours are 8am - 10pm. Received a voice message that I could pick-up my Rx after 8: 15pm. I walked in at 9: 20pm only to find the pharmacy closed due to employee shortage so they closed the pharmacy. Sometimes they do not carry my medication so I have to go to another Walgreens. I recommend calling to find out their hours or just go somewhere else.

I've been using this store for as long as they've been there at this location. The Pharmacy staff all know me, my complicated profile, & recognize my voice when I call. That gives their service a "small town" feel, which I appreciate.

Had to wait 3 days. Phone system was down for a full day. Impossible to talk with a person (phone or in-person) without a minimum 30 minute wait. They botched my prescription and over charged me more than $100. Atrocious customer service.

I followed Walgreen web site directions to schedule a covid booster shot. I understood I had to register to do so and received a formal confirmation number and instructions. When I arrived they casually informed me they ran out of vaccine. I was then told that they take walk-ins and that's why the vaccine was gone.

I give this place two stars just because the lady that took over for the manager was very sweet and I would give her the 5 stars. I went in for pictures and no one was there yet after they called someone so I went to grab baking powder. Took maybe a minute. So when I came around the isle to the photo area there was a manager there named Patricia. I said I was sorry I just grabbed something. She didn't say a word just looked very angry. Then she asked last name and if I only ordered 5x6. I told her my order then she tires to talk to the sweet woman that she ended up passing me off to. When she was leaving I looked at her name tag and she just smirked at me. Patricia the manager was very cold and off putting. Why work there if you hate it so much?