Walmart Auto Care Centers, Mesa AZ

Only the standard services are available here: for other services they advise to go to any garage.

Came to this Walmart for an oil change looks like they just don't like blacks I'm seeing a lot of places don't like blacks because, I got an oil change and everybody behinde me had already got there oil change and I been waiting over an hour

This place has the rudest guy with at the front counter at the auto center. Just wanted to get my oil changed, and wipers replaced. He was helping another guy on a phone, and I say if you're busy, I'll go somewhere else. He became argumentive and accused me of doing so. I waited 45 mins then another 20 for them to put on my wipers they forgot to do. Then, I finally pay, Thank GoD! Then I have to wait again to get my keys to my car! STAY AWAY! BE WARE!

Deron was awesome and helped me through the whole process of battery warranty. He politely took my call, walked me through all necessary steps and let me knew how I would be reached once my process started. Excellent service and Deron completely took all my stress away great job!

Customer service is a joke! Purchase 4 tires online wait for 2 weeks for delivery and appointment for install. Show up that day and learn only 3 tires have been delivered, noone wanted to find the 4th called customer service online, they wanted ME to call manufacture and hunt down the lost tire. Compromised to give them 4 days to locate tire, nothing! Noone knew anything or cared! Waited 2 weeks for refund! Amazing the incompetence of so many adults that just don't take the job serious at all!

4kids just farting around! Not a car in a bay on a sunday afternoon.they dont close for 2 hours.tell me you need an appointment to mount 4 tires i bought through Walmart.are you kidding me! William was the only guy actually working help me check out.what a shame.

Went to purchase a new battery then later returned to bring back the old battery and the manager on duty was very very helpful.

I came this morning to do oil change for my car after 40 minutes he told me the could not do it because the plastic it’s down a little bit I told him I did oil change for this car 2 times here and I asked him to called his supervisor and he say the same thing I told him why this time and the plastic it’s not in the floor but keep saying we can take it the I was angry and I told him there’s issues all the time in this branch but he started laughing with his stuff and he asked me where I am from originally because I have big accents and still laughing so there’s a car behind me so I turned right beside him he started saying you want to hit me and still laughing with his friend I mean they were so rude with me too much

The guys there was very busy yet still professional and addressed other customers. Went got an oil change didnt take long and I will be going here from now on!

I can't contact with that stupid store since 2 weeks. I want to make schedule online even doesn't go true. I can't reach them on the phone.
I bought tire was there then I got email That's been returned. I bought an other one now I can't make schedule to install.
That'd really weird

HORRIBLE! Terrible service! I bought a battery about to be 4 months old and it went bad on me, I went in to get warranty and unfortunately auto center closes at 7pm, It was 8pm so it was understandable and it was an emergency so i had to buy another battery. Came in next day trying to get a warranty/refund and told me I couldn't get a refund, they offered to charge my old battery now I'm stuck with 2 batteries!

Best experience every visit. I won't go anywhere else. They're kind, helpful, don't accept tips so their amazing customer service is genuine. I trust them completely.

Terrible service, customer is a negative -5 stars if I had the option, I went for a oil change, and I was there even before the first appointment or any car in line, and they did my service in 2 1/2 hours, their excuse that they were too many cars, when I was leaving. Yes, there were cars in line, but when I came over there, all they were doing is hanging around and one guy was sweeping the floor, the rest of the staff was hanging around. They wasted a lot of my time, and then they did not even get 50% of the job done, They were supposed to do the oil change and wipers and rotate the tires and wheel balancing, The only thing they got done in 2 1/2 hours was just my oil change, and they said they couldn’t get to the wheel balancing nor the rotating of the tires, because they had people that were coming for appointments, but what is the excuse for the wipers, these guys only make excuses, I had really terrible experience at Rio Salado, and Dobson Ranch, so I avoided that one and came to this newer place that I’ve never been to, and hoping that this Walmart would be better, this was worse than the other place, I totally give it a -5 star rating, don’t waste your time at Walmart pretty much all Walmarts are lazy and useless and waste of your time At any of their oil and tire places