Walmart Auto Care Centers, Glendale AZ

I went to have 2 tires replaced and I was told I was 1st in line. 2 1/2 hours later it was done. Friendly staff. Inadequate software. They could be more efficient.

This visit was not good. It was very unfair from Walmart Auto Center guys. My car needs an oil change and they do oil changes - which is good. It is actually cheaper then Firestone - which is also good.

I went there, dropped the car, and waited for the phone call to pickup my car. I was promised less then an hour wait. Well my phone never rang. Not for one hour. I didn't want to be rude so I didn't go and ask for the status of my car for at least one and half hour. Then eventually when I asked - I was told that the air filter couldn't be removed and the oil change was not done. That's shocking, after one and half hour of wait - I was told no oil change.

Walmart customer service is always in question. It's a good store and people are generally nice. But they need to get their process in place. Somebody should be accountable for why the call could not be made to my mobile - after they determined that the car could not be serviced. I had similar issue at Nortera Walmart (Happy Valley) and they were nice enough to give me a call and let me know that my car cannot be serviced.

I had a battery replaced and the manager in service David helped me so much and staff was excellent. Thank you so much for finding my battery receipt and replacing my battery. This is best customer service!

I bought 2 michelins and then I bought 2 more michelin's for my Sequoia couldn't be happier. Sam's club Would not sell them that way

Been held hostage for 2 hours at the auto center for one tire replacement. Please send help.
Came here at opening at people that came an hour after me got help before me.
They need to be more organized and more efficient. Three of us are stranded here cause we all came at the same time
Don’t park your car in the lot, that’s probably why they forgot about us? No line order probably
#sendhelp
#heldhostage

Currently 7: 10 AM and this service center has not yet opened their doors. The phone call to the inside tells us that they are shorthanded and nobody has shown up for work yet. I asked how long they are going to make the three people outside and wait, the guy who answered the phone does not know. Spend your time and money somewhere else Walmart doesn’t care about customer service.

I sat at Walmart auto for 2 hours waiting for my car to get done. And every time I asked there was two cars ahead of me still.

2 hour wait for a car battery?
I THINK NOT!
YOU CAN DO BETTER OR AT LEAST TRY!
it took me less than 10 min to pull the old battery and wheel it in to the store and purchase a new battery and wheel it back to the car and install it with the tools in my trunk, and I am not a tech.

You can tell these guys work by the hour I don't know what to get paid but they're all foot draggers. What used to take two hours now takes all day. Make sure to check your work also sometimes they forget to put the oil back in just saying Walmart auto care.keep your lines tight in your waterways clean.

Walmart comes through again for best price and service. We purchased 4 new tires, the Walmart service dept staff installed them in a timely manner and at the best price around.

Some of the staff do not know what they're talking about. Sold me and my friend a battery that blew the fuse on our car.

Prices are very reasonable. Wait time are a little rediculous especially for just oil changes. I guess it gives me time to spend more money in store lol

Waited 10 minutes at the lube station.no one in line in front of me.several employees walked past.zero acknowledgement.left annoyed for a competitor.

Affordable service but you're going to wait for it. Unlike most oil change places, they don't usually reset the maintenance light for you. Still, beats having to change your own oil.

Went on Labor Day for an oil change and tire replacements. Expected to be there for 2 hours, left nearly 5 hours later. Apparently my order was lost, so that created the long wait. The associates were helpful though.

First, I have to say Lisa helped me and she was great, I do not think this was within her control but we had everything lined you the day before had an appointment for 10am tires paid for. Did not get my car until 2: 30,4 hours for 2 tires one car there in front of me? Someone has got to fix this.

I change my engine oil at this Walmart quite conveniently. The guys are good. They are fast and know what they are doing. Great attitudes too.

Was great love to see female that know that they are doing and even better was not talked down to about car stuff

I came in with issues with my van and Lisa was the only Tech on duty she did awesome I recommend her get employee of the month best service I've had in that drive was with Lisa