Wasko Modern Apartments, Tucson AZ

Unfortunately, Wasko has gone through many changes of property managers and management company, so it’s very hard to have consistency. There’s no security cameras and the gates are constantly propped open. I really wanted to like this place, but until they get a committed management, it will be hard to live in this complex with the lack of structure. The apartment unit/s are beautiful, but pretty expensive.

This apartment is generally nice: gated, spacious, and decent for the price. However, our experience has been really terrible, because there's a REALLY bad issue with the outside air conditioner units.

We live on the 2nd floor, and the air conditioner unit of our neighbour downstairs makes a loud vibration noise. (If you look at the photos on maps, you will see that all the air conditioner units are directly above the bedrooms of the 2nd floor apartments.) When our neighbour's air conditioner runs, the outside unit creats an annoying vibration noise in our two bedrooms: the entire rooms (fans, walls, floors, etc.) are vibrating. We measured the noise level in the bedrooms and the average is 58 dBA. This is INSANE, because according to the WHO guidelines: "average night exposure should not exceed 40 decibels. Long-term average exposure to levels above 55 decibels, similar to the noise from a busy street, can trigger elevated blood pressure and heart attacks. " The measured noise level doesn't even include the vibration (the vibration will drive you crazy). I have attached some images and vedios (taken both in the rooms and outside the apartment) so that anyone who reads this review knows how bad this issue is.

We have tried to request a maintenance, but the management and maintenance teams are horrible and unprofessional. They first neglected our request for almost a month, and when the maintenance finally showed up, they said they couldn't do anything with it. The manager then replied to my request online: "Maintenance checked unit. There isn't anything wrong with the unit. Just make noise that is uncomfortable for the resident. " How ridiculous!

It's impossible to sleep or work in our bedrooms, and we had to move our bed and desks to the living room. The noise is getting louder and louder every day, and now we can hear the noise in the bathroom and sometimes even in the living room. We paid $1000 a month for an apartment without bedrooms. We have decided to move out though we moved in only two months ago.

If you still want to live here even after reading this review, make sure the air conditioner units work properly in your room.

After moving in, there's no way to contact the management group. Submitted maintenance requests on the online portal, but the maintenance team never showed up. Tried to call the managers more than 30 times and left voice messages, but no one picked up my calls or called me back. Also tried to email them, but again no responses. And yes, there's a leasing office, but you won't find anyone there anytime. The apartment is renovated and spacious. BUT please find another place to live if you can!

The noisy, vibrating and roaring AC have been causing health problem to residents living in the 2nd floor. Maintenance people showed up after piles of requesting email and claimed they could do nothing about it. STAY AWAY from this apartment unless you are a fan of Death Metal.

9/1/2021 Update:
The AC stop working for many times and I keep asking maintainence but they people come, the AC start working and then it stopped working again. It happened 3 times already and I live in a room with 87 degree without AC. I wanna leave! Plz help.

9/4/2021 Update:
My room suddenly got more than 50 flies. I used fly trap and kill 40 of them! This is insane.

9/5 2021 Update:
The AC randomly works 3 days in a week! I request the maintainence many times and the problem never cease

Overall, this place is fairly quiet and there is a decent gym. I rented an apartment here for a little over year and wanted a place that accepted pets and had a washer/dryer in the unit. When I moved in, the unit had not been cleaned and there were many items that needed to be fixed, which took multiple calls to management. Maintenance, when they did show, never left notes or details of what they fixed, etc. The management company (Wildcat Group) violated several laws regarding rental property - it took six weeks to get a copy of my lease, there was no addendum about bedbugs or lead, and there was no way to contact the management company (they are required to provide a physical address and phone number) - you had to contact the property manager and the complex was on its 4th when I moved out. The renovations they brag about were quickly/cheaply done - in my unit you could bare concrete in places where they didn't measure flooring correctly and the solution to peeling paint was to slap another coat over it. I also had my car broken into and management was no help despite cameras supposedly in the parking lot. The complex is gated, but the gates were regularly propped open and you'd find people going through the garbage at least once a week. Despite the complex being non-smoking, you could smell smoke coming from some units regularly and management was never around to look after the complex.