Westwind Integrated Health, Phoenix AZ

Everyone is amazing from the beautiful ladies at the front desk all the way to the dentist (Esbah)! I didn't feel a thing! They gave me as a new patient! Very very satisfied! Thanks guys!

Worst customer service. Front desk very rude. Change your appointment without letting you know and when get there they telling me they don’t have me schedule for cleaning they only can do consultation. Find another dentist office.

There is one nurse who simply cannot do her job right. She input my phone number incorrectly, advised me to put a hot compress on my tooth after I had a root canal, which you should never do! She did not put in my prescriptions to my pharmacy in which I had to call to request them again and was in so much pain for over 2 hours! She did not book my follow up appointment for the crown like she said she did when I left the office. My experience with the other staff has been awesome but this one nurse in particular has made the overall experience with your office a difficult one!

I called the morning of my appointment as I needed to bring my son and wanted to make sure that would be okay with the COVID going on, never received a return call. Reception gal did not want to be there, there was something more important on her computer than tending to patients. Had to use a pen that was not sterilized and just thrown back into a community holder. No sterilization/sanitation of any kind going on in this office. Had to sign a form about COVID and temperature was to be taken, it was not. Was not informed that the hygienist I was to see quit. Was not told the dentist I was to see no longer works there. This office is a disaster and I am super sad that I spent thousands to have dental work done and I don’t like the new dentist at the office I was going too and the only way I get my work warrantied is to go to Westwind.

This place Used to be fantastic. Recently changed management, dentist, possibly ownership. Called in for a simple repair of a broken filling (that they just filled 6 months prior), upon arriving this newly graduated dentist refused to do treatment unless I got a crown. They just lost a 4 yr loyal customer/patient.

The 1st time I went here I got sepsis after visit ended up in hospital for 2 weeks. Then I had to go back because insurance has them listed as my dentist it was a Friday so I had to. I went back Dr numb me but couldn't pull tooth because was infected. I was in extreme pain. I called before 5 pm over a dozen times no answer. Website showed opened until 5pm. Then called emergency line 5 times. They said someone wld call me back but no call. I called talk to mgr. Explain she didn't care, no apology. Dont ever go here.

I have been coming here for about 4 years. Both Dr shresta and Dr Ezbah have been so caring to my needs so gentle when it comes to doing my treatment. I was terrified until i got my root canal done here it changed my perception on going to the dentist. Amazing! I love my smile!

The office staff is extremely friendly, back office girls are very sweet and my fillings that i got done went smooth didnt feel when doctor numbed me and when we were done i was no longer scared of the dentist. Glad i Came here

I highly recommend no one ever goes to this facility. All I wanted was a routine cleaning and couldn't even get that performed and on top of that my appointment was for 10 AM and didn't even get in until 45 minutes later. The place seemed very unsanitary and grungy. Seemed like they were just trying to make money and perform uneccessary services. Do yourself a favor and go somewhere else.

They can't do anything here but claim to be a total service dentist. They made my wife sit in agony for 2 days then told her they couldn't do any of the work so she wasted a day of work and sat in pain cuz they can't admit to being incompetent. Also, the office looks like they ran out of money a LONG time ago. AVOID THIS PLACE

So this place makes you pay before you get your services done which is perfectly fine. However a year and 10 months later that I got my teeth cleaned they have the AUDACITY to charge me first $30, then the next day it became $60. How does that make sense? Fix this.

Great staff. Friendliest back office and front office staff I have experienced at a dental office. They took the time to make sure my crown fit perfect even though it was challenging to get my bite impression. Thank you to the whole staff at 18th Ave and Bell Rd.

This is the best dental office I have ever been to. The staff is very courteous, especially Brittany the office manager, she will makes your payment less painful:). The dentist is great and very attentive to the patient issues. Highly recommended.

I am 31 years old and I legitimately have not been to the dentist since I was 16 years old the staff at this establishment is the best my doctor was amazing I recommend everybody go here

My first visit to Dr Doug Chang and was very happy with his staff and the Dr himself was very friendly made me feel comfortable. I have a bad phobia with dentists, and with today's visit had no anxiety, definitely would recommend this office and dentist. I have a new dentist!

Dr. Doug saved the day! We made the appointment and the same day the problem was fixed:) DC Dental is a must try

My family and I have been with DC Dental since 2013. They have always been wonderful at accommodating all of our dental needs. Making changes is difficult for those of us who are creatures of habit so having a dental group that works at making each individual satisfied with their experience is worth its weight in gold. For me personally, any experience with a dentist can be a life altering experience. Anytime I have a care or concern Dr. Chang has been available to call me back and see me sometimes even sooner than I can get there. I am leaving again today with a nice big smile and feeling great. Thanks guys!

This place is literally amazing. I got my wisdom tooth pulled today after being in excruciating pain for a week. I didn’t feel a thing and I was in and out in less than an hour!

I scheduled a appointment for myself and one for my wife one after the other. 11 am and 12 pm we show up 10 minutes early to see everything gated up with a padlock on the door.we call the phone number, no answer, I peak inside and I see a phone number to call for complaints or issues. I call and a guy answers, tells me he will double-check and call me back. 15 min go by. I call him back: "oh yea, the doctor called off sick today, its all handled by a system, it was suppose to let you know. "
This after yesterday I got 3 phone calls and 2 txt to confirm my appointment.
He then proceeds to want to send me to a different office and asks what I want to get done? !?

I want to see a dentist thats what, he them proceeds to start asking me personal questions like "were do you work at". Why would you need to know that to tell me if a dentist will see me or not? Does my employment make a difference in the quality of service I receive @ dcdental?
Basically find a different group as they don't know know the front end from the back here. It is a business, and should be ran as such. Happy they didn't get any of my info yet, all seems kinda sketch. Possible scam? You decide but Im not giving them none of my business.
Best case scenario, disorganized and will waste ur time, prolong the pain (the hole f-ing reason you contacted them) and will leave you with a bitter taste.
The guy on the phone also claimed to be the owner:) he's either the worst businessman I'v encountered lately or a liar.again you decide.

Staff is really incompetent. I was given a breakdown of how much everything would cost, but was later told by my insurance that they did the calculations incorrectly so I ended up having to pay so much. Please go somewhere else!