Winslow Ford

Big thanks to Nicholas Dee at winslow ford and to the sales manager. You guys stepped up for us and helped us out of our bad situation that could have been much worse. Was stranded and sealed a deal on our new/used vehicle thank you guys. Big thanks to Winslow ford. Will add photos to review later but big thanks. Also thanks to anyone i may have left out.

Had to have my car towed due to an accident and the tow truck driver Christian was extremely helpful as well as the tow manager when we got to the yard. Great people working there

Was traveling have well over 100,000.00 dollars worth the Ford equipment in parking lot told me that couldn't get to me till the following week! Called Albuquerque Ford the service writer took the time to suggest a few things I could do and it worked we were back on the road! HATED WINSLOW FORD! LOVED ALBUQUERQUE THEY SAVED OUR TRIP!

Called 2-3 times for service. All you can do is leave a msg. Finally got through. This is Monday April 3rd, 2023. The service advisor told me that the earliest that I could get an appt, would be Thursday the 7 April 2023. You have got to be joking? I’m passing through Winslow and departing on Wednesday the 6th. The communication with this dealership is the worst. Just a hint: don’t stop keep going. They will leave you standing on the corner in Winslow! Never thought a Ford dealership would refer to that? In all my years as a Ford owner and sales consultant I have never experienced something like this. I think this dealership should rethink their telephone communication’s. Hire a receptionist.

Service department is amazing. They are very respectful and very good at explaining the process, timelines, and service that was completed. This service department takes care of the problem and has never recommended unnecessary services or products. I purchased my vehicles at this location because of the service department.

The staff from first contact to final handshake were great. Clint was on top of everything as well as Alec and Nathan. I got fair market value for my trade as well as fair market price for the vehicle I purchased. I had no need to haggle and everything talked about was completed with out having to ask twice. Will definitely be returning customers. A+

I was passing through on a cross-country journey - called and was able to get my van in the same day for an oil change. Everyone I interacted with was kind and they had a comfortable lobby where I could work on my laptop while I waited. Cost was what they quoted over the phone without any pressure for extra unnecessary maintenance. Great experience!

Winslow Ford did a great job all around. Got my issue resolved in about two hours. I would go back to Winslow Ford if it was not 80 miles from my home.

I have never had a good experience with anyone involved with this business. Not once!
UPDATE I have been in several times since they claim they want to work with me. Blew me off every time! They do not want to work with you unless they can take you to the cleaners!

Had the waterpump/ timing belt replaced at winslow ford shop.lasted amonth.had to be redone by different shop.