Zales, Chandler AZ

I stopped in just to get my ring cleaned the first lady acted as if i was bothering her. But the lady who actually cleaned my ring was very sweet.

I had the very best experience with the 3 women that helped me during transaction. I left feeling very welcomed and happy! Thank you ladies! You made my day!

Jacey and Axsana were amazing! They were so friendly and helpfully and got me through the transaction which was difficult due to credit issues. I would recommend for everyone and I will only be going to them from now on!

Axsana was wonderful she helped me out with a complicated problem and was able to make a successful purchase thank you so much you guys are the best

Oxanna amazing costumer service thank you for the chain definitely recommended coming to her

Every visit with Chris is an absolute delight! Without fail, he continues to amaze us with his impeccable assistance. Over the years, his guidance has led us to select the most exquisite and timeless pieces. Axsana, the Store Manager, adds an extra layer of brilliance to our experience, ensuring our visits feel nothing short of VIP treatment. Thank you both so much!

Chris was helpful and kind. Every time I go to the store, the manager calls me by my name. Which tells me she appreciates my business.

Chris was amazing and helped us understand the difference between each ring! He was so patient and took his time with my 1million different try on requests from my wife! We left with a purchase and wife smiling! Thanks for the wonderful service! We will be back!

I had and amazing time at Zales in chandler. Axsana was very helpful and helped me to get my dream jewelry that I always wanted. She also was able to help me get the warranty on my jewelry as well. You have to go to Zales and ask for her Axsana she will make your dreams come true.

Unfortunately he had to return a product but everyone here was so polite and helpful. Definitely would be shopping here again:)

My wife and I stopped in to see about getting her wedding ring repaired. We spoke with the store manager who QUICKLY took care of us. Because we have already had this ring repair one other time, the manager spoke with us about letting that ring go and getting a new one. The manager was incredible to work with. She was friendly, helpful and helped my wife and me pick out a ring we loved. No hassle, no pressure, no sales tactics. I would highly recommend stopping in.

Getting repairs is a hassle. Even though there are instructions of what to repair, it's still not completed.
If I don't have my original receipt from over a decade ago, staff can't find my warranty.
Do better Zales

Axana and Sasha were phenomenal! Axana picked out the ring and Sasha handled everything. The absolute BEST buying experience I’ve had.

Great place to look for jewelry. In the Chandler village. It a big mall with everything you could ever need.

I came in last night (1/13/23) and Bobby and Jordanne (?) were working. I was immediately greeted by them, and showed them the ring I wanted. While purchasing the ring, I told them I had a watch from Coach that needed links removed, but the Mall Coach store downstairs refused to touch it since I had purchased it at the Outlet Mall. They happily offered to take the links out for me. They got the length right, and I was on my way. Thank you for going above and beyond with service when you didn't have to. I will be returning. Thanks again