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Zales Outlet, Chandler AZ

Address 4976 Premium Outlets Way Suite 442, Chandler, AZ, United States
Phone +1 480-639-1918
Hours
Monday11:00am-7:00pm
Tuesday11:00am-7:00pm
Wednesday11:00am-7:00pm
Thursday11:00am-7:00pm
Friday11:00am-7:00pm
Saturday11:00am-7:00pm
Sunday12:00pm-6:00pm
Website stores.zales.com/az/chandler/6230
Categories Jewelry Store, Diamond Dealer, Gift Shop, Jeweler, Jewelry Designer
Rating 3 6 reviews
Nearest branches
Zales — Chandler Fashion Center - Food Court, 3111 W Chandler Blvd #2058, Chandler, AZ
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Zales Outlet reviews

6
Sort by: date highest rated lowest rated most helpful
William
February 06, 2022 9:50 am

We came here to purchase a necklace for my wife, but got turned away at the enterance from the Biden/Fauxi fake mask enforcers. We went down the way to the Helzberg Diamonds store and spent a few Thousand dollars there. We were treated like royalty at Helzberg. There were ZERO customers in this Zales store, only masked up BROKE employees. Get woke, go broke!

Jake
December 25, 2021 9:29 am

Usually very helpful and take care of our rings, cleanings, and sizings!

Hannah
November 08, 2020 11:33 am

Had a great experience! Neha was very personable and helpful and made the whole experience easy and comfortable.

BRENT
October 12, 2020 1:28 pm

GREAT PRICES GREAT MERCHANDISE IF LOOKING 4 AN ENGAGEMENT RING. 1carat $1k

Brittiny
August 28, 2020 6:38 pm

Call and spoke with two people. I asked if they had what I was looking for. Told them I just drove to a closed store the website said was open. They said yes we have it but we are going to lunch 3-330! Why do they both need to take lunch when at 3? I was a customer calling and telling them I was on the way to buy! Sorry but bad business. Won’t shop here!

Armando
March 27, 2020 7:54 pm

One star it's way more than what they deserve.
Just before Christmas i bought my lady a pair of earrings. She got something similar from her mom, to spare her feelings we opted to return mine.
Here's where the nightmare begins.
We stop by on the 12/29/19 and returned them we're told because of the amount we'll get a "check" from thier office, today it's 02/12/20 and still have yet to get "the check". I have been told all kinds of excuses from the office and the store. I finally called the 1800 number. It took me 8 minutes the first call to talk to a "costumer service person" that was of no help as soon as i told her what i was calling about put me on hold until i hung up and called again. Second call 43 minutes finally they said the return had been processed just earlier in the week. This a place i will never buy from again.
I was assured the refund will arrive on today Tuesday and guess what? NOTHING

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