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1 Way Auto Clinic, San Diego CA

Address 4303 Genesee Ave, San Diego, CA, United States
Phone +1 619-297-0189
Hours
Monday7:00am-5:30pm
Tuesday7:00am-5:30pm
Wednesday7:00am-5:30pm
Thursday7:00am-5:30pm
Friday7:00am-5:30pm
Website 1wayautosd.com
Categories Auto Repair Shop, Auto Radiator Repair Service, Auto Tune Up Service, Car Repair and Maintenance, Diagnostic Center
Rating 5 14 reviews
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1 Way Auto Clinic reviews

14
Sort by: date highest rated lowest rated most helpful
Rick
January 05, 2024 11:18 am

I need work done on my wife's van, and since I personally know the owner and his character, I asked him to take care of it at his shop since I know they are trustworthy and do a quality job. I need to make sure my family is safe! It is hard to find an auto shop that you can trust, but these guys are honest and don't try to sell you things you don't need, and they really do a great job. I highly recommend it if you need auto repairs!

Joseph
December 24, 2023 10:19 am

I had a brake inspection performed on my 2016 Toyota Highlander and was very pleased with the service.

Grady
December 15, 2023 10:12 am

UPDATE: Christian, the owner of 1 Way, reached out to me very concerned about my experience. He said that I should not have been charged an additional diagnostic fee and that there was likely a miscommunication. He made things right by refunding my diagnostic fee. These are honest and fair guys who will make things right one way or the other.

I had a very frustrating experience with 1Way Auto Clinic. Brought my car in after some rough idling and the check engine light came on. They did a code read and it came back as a misfire on cylinder 1. They said it was probably a bad spark plug, but they wanted to do a diagnostic ($160) to make sure “I’m not paying for something I don’t need”. I agreed, as I just wanted to be 100% sure that my car was fixed.

Got my car back and noticed that my car was idling strangely at stops. It would blip down, right after start up until the car was warm. After about 10 days of driving without a check engine light, my car had a noticeable misfire while driving about 40 mph and the check engine light came on. I brought it back to 1Way later that day for a code read, and it was again a misfire on cylinder 1 (as well as cylinder 2). I asked if, since my car still had the same exact issue (misfire on same exact cylinder), I would have to pay another diagnostic fee to find the real problem and was told that I would. It makes ABSOLUTELY no sense why I paid $160 to have a problem diagnosed if they couldn’t even accurately diagnose what was wrong with the car. It seems like they just happily charged me $160 extra, slapped in some new spark plugs, and called it a day assuming that was the problem.

I called my usual mechanic, and they assured me that I would not have to pay a second diagnostic fee with them if they couldn’t figure it out the first time. I ended up just changing out the ignition coils myself, and the problem is gone. Really frustrating experience overall and I honestly feel like I had $160 taken from me for no reason. Definitely will not be returning.

Adam
November 29, 2023 8:23 am

If you need a mechanic, look no further. You’ll get great service every time. Nice and trustworthy team. I’ve been taking my cars to Chris and Noe for about 8-9 years. I highly recommend their service.

Ed Tirpak
October 06, 2023 1:29 am

Took my Dodge truck in to get smoged. I was in and out in 20 mins. 1 Way Auto Clinic is the only place I have work done on my family's cars. Thanks Chris and Crew.

Michael
September 29, 2023 1:28 pm

Chris was able to get us in and out on the same day, very knowledgeable with great communication skills. He leads his team from the front lines. Chris had us feeling very welcome and in good hands. We will definitely be doing business here again.

Rina
September 11, 2023 9:10 pm

Came in 30 min before closing and they were able to get my smog test done quickly in the time it took me to sign the invoice and make payment. Didn't even have to wait outside or come back. Great service and knowledgeable employees.

Elisa
August 26, 2023 1:15 pm

They did a smog check on my car needed for my DMV registration. Quick service. Would recommend.

Cheryl
August 11, 2023 11:30 am

Chris and Noe are the greatest! They have taken excellent care of my car on many occasions and I never feel like I'm being cheated or overcharged. I love this place and I highly highly recommend it! Thank you guys for all that you do, it is very much appreciated!

Corrie
July 15, 2023 12:31 am

Based on others reviews I trusted 1 Way for my 2007 Tahoes major mile service. They were communicative, not pushy and helped me to pick appropriate and affordable services needed beyond the basic tune up.

Eric
July 13, 2023 6:38 pm

My A/C started blowing hot air in my Mercedes and rather than go to the dealership and pay triple I shopped around. These guys were very reasonable and completed my job as promised and no up selling just honest good old service.

Maria
June 14, 2023 7:17 am

Great Service, all questions always answered, keep my car purring like a kitten and Always Gentlemen!

Marsha
May 17, 2023 8:58 pm

I took my car in because of a noise it was making and a leak. I asked them to assess what the problems were and gave them the budget I was trying to work with.

I am 100% pleased with the assessment, the repairs, and especially the customer service. If asked to rate my experience on a scale of 1 to 10, I would give it a 12.

Emma
April 20, 2023 1:23 am

This was the best repair shop that I have ever dealt with. They were honest and explained everything they needed to do. They kept me informed as they found things that had to be repaired. They even kept the parts they replaced so I could see for myself what was replaced. Plan on returning to get the rest of the things my car needs.

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