24 Hour Fitness, San Jose CA

Pretty typical 24 Hr. Lots of equipment, some of it broken, all of it dirty. But you come for the lift, not the lysol. Has everything you need and more, except people at the front desk. Grabbed some protein for after the lift, no one at the desk, a trainer came out of his office made direct eye contact while walking, and he proceeded to keep walking right past. Guess he needed to train someone pretty badly. Expect the equipment to be there, but not much else.

Someone broke into my locker, got my car's key and stole stuff from my car, I told them about that but the cameras from the parking lot don't work, all what they did was just to write down my name and phone number, I didn't get any kind of help from them; and it wasn't just me, another guy was reporting the same incident at the front desk when I told them.

Great staff and equipment. Everyone just does there own thing. Also, the basketball court is really giod

Compared to many 24hr fitness, this is the dirtiest I’ve been.so many equipments are broken, sanitizing spray, papers are always out, locker room have roaches, smells like urine, shower is full of hair and trash and pressure is all weird. I’ve never seen a staff cleaning anything. They only have one /zero staff “working” (looking down on their phone) at frost desk so ppl can come in out as they please (non member). So many people complained about cleanliness here and their response is to do better but why never happened?

The restrooms and cleanliness at this location are below ZERO. The water pressure and cleanliness of the Whirlpool in the ladies locker room is cloudy dirty and disgusting as well. It never smells or looks clean in there, compared to the location in Sunnyvale.

The parking lot is even filled with trash and need some well needed landscaping. It would attract more members if they kept the facility in better condition. It’s embarrassing for travelers who may be coming to visit Silicon Valley for a huge business deal or simply to visit and have to experience this. Other than that… the place is Huge and full of all kinds of fitness equipment.

I should have listened to the other reviews.
Felt like a shell of a 24hr fitness I normally go to. Floors are dirty, stairs masters don't work, glass is stained with hand smudges and sneeze marks, free weights are not re-racked, I walked into the locker room and immediately walked back out. I felt like if I stayed in there, I would have caught a disease. No soap in restroom, no sanitizing towels for equipment, and no running water for the water fountain. This place is a health hazard.

'ask not what your country candofor you" hey people we need the gym is a valuable asset. Donate a shower head or a handle or something to your gym. I would not let life crumble in front of me because of maybe a free part i can find on craigslist or ny garage. " Re-energieze people.

The men’s restroom is disgusting. Most of the toilets and urinals are clogged. They were like that when I stopped by in January and they’re still like that now in May. You can smell urine if you are within 10 yards of the men’s restroom. I don’t think any of the staff cares. Late at night, lots of people just come in without checking in because there’s no one at the desk for long periods of time. Where he/she is? I don’t know but they’re definitely not cleaning.

This place has gone downhill in the last couple of years. It is dirty and filthy. When paper towel dispensers are broken, then don't replace them. When ceiling lights are malfunctioning, they don't replace them. The free weights are not properly placed on the racks. Trash is all over the parking lot. And the bathrooms are disgusting. The clientele is no longer the same. I will not renew my membership.

You get what you pay for I guess. The other comments are correct in saying the bathrooms are dirty, so is the gym equipment. Greasy grips, weights are constantly out of order and in the wrong area. Staff is nice, the place is overrun in general.

May update: This gym is absolute trash. Literally, trash and broken greasy dirty machines everywhere. They didn’t even have soap in the bathrooms 1 week. Never any paper towels or sanitizer. This 24 is going out of business its 100% not respectable enough to stay operating. Pay the tiny extra for ANY other gym.

This is considered a super sport. The cleanliness and lack of sanitary environment is beyond belief.

Several times they have had zero soap anywhere in the sinks or showers. This is coupled with all but 2 purell hand sanitizer stations being completely empty. They said their supplier runs out. How is it that the management can’t buy soap and populate the dispensers when their suppliers are out? How is it that this regularly happens?

This means no one is washing their hands after showers or using the bathroom. That means germs abound here. These are unacceptable business practices in times like these.

So many of the machines are broken, internal walls exposed in the mens lockeroom. Seriously very dirty, it's so different from when I went to this gym a few months ago. I'll stick to Hillsdale.

I have been to several 24 Hour Fitness locations in the past year. This is the worst in terms of cleanliness and amount of equipment that is not working. The employees are always nice and greet you when you come in, but the gym itself is gross. Weights don't get re-racked, there is something going on with the plumbing in the women's restroom because it STINKS always, and its dirty, and half the stalls in the women's restroom are broken. At any given time there are maybe 3 stair climbers working and several treadmills are always broken too. The rope/cable machine is always broken, never working quite right. There are so many ellipticals and rarely anyone on them, weights are never re-racked and always scattered throughout the gym, and lights are constantly flickering. Parking after 5pm is scarce, honestly the only reason I come to this location is because it close to my office but given that nothing has changed in a year I will probably start going to a different location.

The facility is very poorly maintained. The locker rooms are filthy and the restrooms are abysmal.

I like the variety of machines. Staff is friendly and helpful. However, I give 1 star for being the dirtiest gym I have ever been to. Dirty floors and machines. Limited cleaning/disinfecting supplies. I’m curious to know how often these machines are wiped off. Very disappointed.

Most of the treadmills and stair masters do not work and the employees are not willing to fix them. The facility needs some improvement. Although, this gym does not get a busy as others, so you can have a nice workout

This gym has been my GoTo gym for the last 10 years or so. It used to be one of the better 24 Hour Fitness gyms in the area. But recently it has gone downhill significantly. It is dirty, the equipment is not well maintained and the locker room is very dirty. Of the 7 showers only 3 have been functional for the 6 weeks. (This is the men's side) At the very least, I am looking for another 24HF and maybe for another fitness chain all together if this is a widespread problem.