24 Hour Fitness, Buena Park CA

Very drity most of the equipments are out of order the sona room is out of order most of the time the management of this place is don't care about the customer's concerns.

This location is always filthy, the changing rooms smell like they’ve never been cleaned. The urinals are constantly broken and the sauna if a mess. I rather drive to other locations even though this location is only minutes from my house.

The Sales Manager never got back to my voice call and the staff at this location are very poorly informed. Very disappointed in my experience here.: -/

Thi s is a very bad fitness center it's very dirty the shower missing doors and the machines don't work there's lots of tashkent in locker room and bathroom are dirty and smells bad and always busy with people's it doesn't matter what time you go they play there video music on tv and loud very bad music there staff don't care about customers service.

Horrible place, the manager was so bad, not friendly at all, I don’t understand that how he could work here!

I signed up to have a trainer, was very disappointed cuz ppl were calling me all the time to pay for the sessions that i did not do yet! And Steven the manager gave me wrong information, he said I can start and just pay the following week cuz its cost 500+ for 10 sessions. So when I met my trainer, he did not even know that i spoke with Steven already and that he explained to me all the trainer stuff, so Justin again explained the whole process to me! Waste of time! The following week, I’m ready to start my session was told by Justin that its not possible cuz I have not paid! But this is not the information I was told! Steven said that i could start that week and after 4 days i can pay! And this finance department kept on calling me and said that i have not paid my 2 sessions and I need to pay $300+, FOR THE SESSIONS AGAIN THAT I DID NOT DO! The best thing here is every-time I go to the gym, whenever I check in i am always blocked because of this trainer thing that I have not started yet! And when I want to speak a manager, nope they are all out at 6pm! So I decided to put this on yelp, i would probably get attention or maybe not! So before you wanna get a trainer make sure they give u all correct info! Bad customer service!

This place is great. I'm visiting from Colorado and this 24 Hour Fitness made a me feel like I'm at home! Even on vacation, this is the best way to start the day!

This place really needs to service their elliptical machines and treadmills. All they need is a little service. They're just letting these expensive equipment slowly die by not keeping them fresh and afloat. Who is the manager anyway, and what is he/she doing?

Most of the time you get charged for losing your key but they were nice and they help me to open my locker without any hesitation. The pool is bigger than any other pools at other 24 hour fitnesses

Ok place bit pricey compared to others but is every where n over all is good place I give customer service like a 2 star they. Let's leave it at that

Total pit. Antique equipment that doesn't work in all areas. The used toilet paper thrown on the ground in the bathroom is disgusting. This gym is a cesspool and I can't believe that I, or anyone else, would pay 24 hour fitness big bucks for a dumpy gym.

Went in to get a membership but was treated like merchandise instead of being shown the place and treating me like a customer. My friend was there for moral support, who had a membership, and the guy insults her body and calls her rude as he was pushing sells on me. Do not apply or go here. Go to other locations around there instead.

This place is a dump and staffs training is second class at best. I don't recommend anyone hires their castoffs. There's a trainer who resembles and acts like a scorned Korean woman. Laundry detail was a challenge for this tool. Army reject. He should wear a dress and put on red lipstick for the judge.lol.dk.

The worst 24 hour gym I've ever been to. This place is a dump. Staff is 3rd class and unable to answer simple policy questions.