4PatientCare

I do NOT recommend this company, too many issues, that take far too long to get resolved. Communication with major issues is very poor, and when we follow up, after they fail to follow up as promised, their response is always "we're working on it. " These are urgent and significant (not minor) issues that have potentially cost the Practice tens of thousands of dollars. Currently, we have had to disable their scheduling software, which allows patients to schedule appointments on our website, and on Google. We had to disable the web scheduler because their software was mistakenly showing appointment times as "available" when those appointment times were not actually available. Now, we are in busy season, and patients are not able to schedule appointments online, which is very costly to us.

UPDATE 5/11/2022
We continue to have vrey costly issues with 4PC. I would appreciate it if someone from Director level or above could contact me to discuss the details.

They did not provide services they promised. Talked to management and they said they would work on issues. I have lost patients and have had many complaints from the patients that have stayed.
4patientcare promised to work on issues they did for 2 months after my review and then issues got worse.they would not let me out of my contract without a huge penalty.