99 Cents Only Stores, Colton CA

They were selling trash cans with no lids so I asked the manager Connie if she could give a discount and instead of just saying " sorry, no I cant" she made a face and didn't answer me at all. I would give it 2 stars because leadership counts more but the other employees were very nice and helpful. Maybe she was having a bad day or didn't want to work on Easter or maybe she needs a customer service refresher course.

I would give it zero stars if I could! The manager Mylene is extremely rude to everyone each time I shop here. She has a terrible attitude and an ugly heart! I will not return until she is fired!

I recently visited this store and Mylene was extremely rude to both customers and her employees. As I shopped I heard her barking orders to her employees. I got the names of a few of their employees who were more than helpful and friendly to me. Shout out to Ida, Maria and Ayanna, they are STARS. Mylene needs to attend a workshop on customer service and how to PROPERLY lead a team instead of yelling them over the microphone. I asked where something was located and she treated me as if I should already know, while pointing me in the direction of something that I didn’t even ask for. Maybe if she took a second to listen to what I was looking for instead of rushing me to a random aisle this could’ve been avoided. Anyways, I will return due to them kindness of the employees but as someone new to the Colton area the interaction I had with Mylene was both abrasive and not helpful.

Connie, the store manager, is so impolite.

I purchased a charger that does not work and am one day past the 9-day return period.

She was unprofessional and rude to me, refusing to give me a store credit and instead asking me to buy things.

You are so ugly Connie and have NO customer service skills.

Shame on 99 cents for hiring managers with attitude l like you!

Never going back to this branch

Everybody loves the ninety nine cents store you can always find something you need and everly like

A store that is too dirty, the worst thing is the bathrooms, terribly dirty and have a terrible smell, both for men and women.

Nice place to shop and look around for new items. I like the sign that says open 9 day's a week

This place is great for anything from
Food drinks kitchen stuff.craft supplies
Cards for every occasion. Plants Etc.
At a good price.

It's a good place to shop to get value but this place has become dirty they need a good cleaning crew and employees to keep it up