AAMCO Transmissions & Total Car Care

I spoke with the lady at the front desk Lettie all the way to the mechanic in the garage and found them to be very helpful and people freindly with a willingness to listen and answer.my questions. 5 stars for that.

They helped me a lot great service fast paced working mechanics my transmission was wrecked for a while they got my car in and taken care of quickly they are professional and also have nice ac for the summer it gets hot in Victorville the Customer Service Manager is really helpful and professional I tried to even ask her for her number because she’s really pretty I hope u see this Ms Leticia I would like to take u out one day

There had my truck, a 2014 Silverado, for more than 3 weeks. I was called to pick it up, it was "ready". I turned the truck over, check engine light still on. I got out to go let the OWNER know, I didn't know that at that time, and when I returned to my truck there was a puddle of transmission fluid underneath.issue after issue.parts are on back order.only 1 transmission builder guy. 20 transmissions ahead of yours.the check engine light came on 13 miles after I picked up the truck, once the leak (a tear in a seal) was replaced. So now they have it another week or longer. The torque converter is "not operating properly" "dealer sent out a bad torque converter".
DONT GO TO VICTORVILLE AAMCO

Jenn was amazing! Extremely helpful and went out of her way to help us when our transmission was not working. She even stayed late to receive our van arrived, even when it was arriving after hours. Great customer service. I would definitely go back and highly recommend!

I would have to say when I called the first time for work I needed done telling them I have the part which is roughly 10 dollars not wanting to be charged their price for a cheaper part they would have picked up I was told one price which would have been reasonable but when I called the second time the price doubled and that is why I would never recommend them for service

Unfortunately I will not be going back to your AMCO shop on Palmdale Rd in Victorville. I had been taking our vehicles to AMCO for the past few years and thought your shop was great until I needed diagnostic for my transmission on our Ford Flex. I was told I needed transmissions Mounts and motor mounts which totaled over $1000. I took my vehicle to my mechanic and he Informed me that yes I needed the transmission mount but not the motor mount that they were perfectly fine. It was only a $200 repair. I believe your shop was being very dishonest and trying to price gauge. These times are hard enough but with such dishonest people working in your shop you just lost a loyal and a family of 5.

DO NOT RECOMMEND AT ALL. The manager was really rude and won’t accept when they make a mistake. Our cars left worse then when we initially brought them in

I will recommend them to my friends as they were very nice and fixed what was going on. I thought that it was going to more severe of an issue and it was not. Cheaper than what I thought also. The office manager was very informative and gave me clear direction on what to do if indeed I have further issue. Thanks AAMCO for a great experience.

Free CK all day in shop and wanted $250. To determine what was wrong to be applied to any repairs done. My service light needed to be reset, because my battery was replaced previously. And drove approximately 200 to reset. Nothing was wrong after that?

Overall, my experience was excellent. The whole process to diagnose and repair my transmission took a little over two weeks. If I could find fault at all, it's that I expected more proactive feedback from AAMCO on the status of my repair. The other nice thing is that AAMCO worked directly with my extended warranty company on my repair, saving me from lots of headaches getting reimbursed for the repair.