Abel Toledo, MD, Chula Vista CA

Messed up our appointment the had to source us out to another place and messed up my sons paper work so he couldn't get us care. When I called to fix it the lady rudely told me "ok the secretary is out to lunch"with an attitude! We paid up front and this is what we got in return don't waste your time here it will cost you a lot ofoney with no help

Very unprofessional. DO NOT GO HERE! I went in for bloating issues and not only did I not get to see the doctor, the nurse practitioner diagnosed me with an eating disorder and depression. I’m a normal weight, have never had an eating disorder, or have not been dealing with depression. For her to jump to that conclusion and disregard my responses and symptoms is so unprofessional and disrespectful. Then she proceeded to plug in depression medication after I told her I was not depressed or had any history of an eating disorder. I asked to get lab work done to check if I had any intolerance to gluten or lactose and she completely ignored me. She failed to ask for the appropriate bloodwork and only checked for irrelevant allergies, like that for cats. Moreover, she referred me to a psychiatrist rather than a gastroenterologist. Failing to send me to a doctor that could actually help me with the issue I came in with. Overall, completely unprofessional and disrespectful. Don’t waste your time.

First and last time going to this place. I thought oh maybe people who left bad reviews just had something go unplanned or something of the sort. But no, I should have listened to the reviews, as should you. They first opened the office after my appointment time which gave me a bad impression. I Was booked to see Doc who I never even saw. The nurse Practitioner (who I wont name) was telling me about other patients! SO unprofessional. I wanted to see what my options were for my reason of visit and she goes on to tell me how she's western medicine and by the books when not every person likes to take hard medicine so it made me feel judged if I decided to go a different route. The front desk people act like they don't want to be there. I was not given eye contact or thanked or "have a nice day" on my way out. I was also prescribed a medication and confirmed the address 2x to go pick it up and they never sent it (or sent to somewhere else). Called the pharmacy today and they still have nothing. I am 100% going to be changing my PCP. This place was such a waste of time, rude people, and unprofessional for being a medical facility.

OMG THE WORSE DOCTOR EXPERIENCE IVE EVER HAD! I had my initial physical on 04/30 with dr. Toledo who I found from my insurance. I asked to see Dr. Toledo but saw a nurse practitioner named Johanna, who was nice and fine but I was not notified I would be seeing another provider. My follow up lab results was today at 9: 40. This was booked since 04/30 and I mentioned my concern about not seeing the doctor I requested so they said I’d be seeing him today for my follow up. I spoke with julanni who confirmed my appointment. I got the text to log on 15 minutes prior. I did as instructed, entered my vitals and waited. 9: 40 passed and I called the office and spoke to julanni again and she said Michael Jean-Baptiste was finishing up with his patient. So she said to give it a few minutes and he will be on. I waited from 9: 30 until 10: 05. Called the office again and expressed my
Frustrations. This Michael person came on the phone, called me Francisco (clearly not my name) and was so nonchalant about the fact I've been waiting over 30 mins. No apologies or anything, basically told me he called me and left a message. Then proceeds to tell me bring it from "here to there" he was extremely unprofessional and to begin I never asked to see him. He told me if I did not want to cooperate then he would end the call. I'm like I'm literally here waiting for my results. The worse. Don't come here. I'm going to file a complaint with my insurance. This Michael guy also said he called me at 9: 35 and left me a message. I'm like why would you call me before my appointment time and when my appointment was on webcam. He told me to check my messages. I did and there is nothing. Also look at the screenshot times. No empathy or apology for him being late. Had no professionalism and a very sassy queeny attitude. Julanni was great on the phone and said she will have her manager contact me

Doctor Toledo is very charming, but not very professional. I had a zoom appointment, and he stood me up. I wasted my time waiting for him, and even called the receptionist, and I was told that he would call me, but he never did. Doctor Toledo would call my cell phone after the appointment set time in odd hours or after business hours, and he would argue that my medical condition or issue was mainly in my head and I was presenting with somatic symptoms. Dr. Toledo would express his opinions regarding my symptoms without review of any lab results and would give me a diagnosis. Dr. Toledo also briefly mentioned his opinion regarding my "average" education level which I found inappropriate and personal.

If you want the opposite of medical care and professionalism, go here. I highly recommend this place for it's horrible front office staff, atrocious medical staff, I say medical staff because while you expect to see a real doctor, that WILL NEVER HAPPEN. Forget that the medical assistants are incredibly unprofessional, the nurse practitioners will knock it out of the park in terms of making you feel uncared for and even judged for the condition of which you seek relief. This place only serves it's own self interests and is a flat out danger to the people they dupe into believing they are receiving medical care. Shame on Abel Toledo and all who work and support his lack of any medical moral integrity.