Above and Beyond Animal Care

I love Dr Kayla! Our dog has been through a lot of hardships and trauma in his life. This causes him to have some issues with other dogs. He is also very scared to go to the vet. Dr Kayla and her tech always accommodate us and do not make us feel bad about needing accommodation. They are so good to Sav. They treat him with respect and are always good to him. I feel so blessed to have this place for Sav's care. I don't think you could find better care. I love this office! All staff are wonderful! All our care has been great. If I could I would give them 10 stars. I will have to settle for 5!

I’ve taken my animals to Jen for over 10 years. She has given our animals the Best care. I highly recommend her.

My dog needs to be seen for a possible infection. We are established clients. Told, since it's been about 2 years since she was seen, she does not qualify for "emergency visit". Told she can't be seen for almost 3 weeks! We buy flea meds for her & our other dog regularly there. Spent over $1,700 on our other dog there, about a year ago. Plus receptionist was extremely snotty about not bringing her in for annual visits. She's been healthy & has had no issues, until now. Now when she needs help, to find out our vet's office doesn't care.

Wonderful, caring staff. We've been with Dr. Jen for more than 25 years for all our animals. And her staff is great. They try really hard to get the appointment that is necessary. Horses, cats, dogs.we all love Dr. Jen and her staff.

Everyone has always been great with our pets (and we have many) and have always treated us with respect. Would never go anywhere else. They are always compassionate. Jen and Kayla are both awesome. Thank you for all the great services

A wonderful place and they have always treated my dog like their own. They're always super friendly whenever I go in there to get my dog's medicine. She is a diabetic and so I have to go in at least once a month to get medicine. Super friendly and quick, but not to the point that makes you feel rushed. The vet was super sweet with my senior dog and was very patient with her. We don't go very often to be seen as my dog is pretty healthy other than her diabetes and being a senior. I have recommended this place to multiple different people and always enjoy going here. Definitely feel welcome and have that personable experience that you're looking for. As everyone knows pets are part of the family and this is a place that I feel like will take care of her well.

Above and Beyond has been my best friend's vet for 7 years and still going. They've been there through emergencies and well-doggie check ups. I highly recommend them.

Took my little girl Mazie 6 year old mixed small breed dog into have a dental done she woke up but 10 minutes later had a heart attack and died I never even received a card from the doctors at above and beyond and this was the only vet I took mazie to in the 3 years I had her my heart is so broken over losing my little girl

The staff here is wonderful! They're all caring and friendly, they love your pets as much as you do. My dog had a pretty complicated spay done, and they made me feel at ease and kept me in the loop the whole time. I couldn't sing their praise enough!

My little dog Blossom was in dire straits. The folks as Above and Beyond got her right in. They treated her like she was one of their own. She is on the mend thanks to these wonderful people. One other thing is Blossoms dad is feeling much better and relieved now. Thanks to all.

Above and Beyond, it's more than just a name, it's a practice. Dr. Jan and her team went WAY above and beyond for me and my fur baby, Bubbles. Bubbles had an accident that left her mostly paralyzed in 3/4 of her legs on New Years. I took her to a walk-in clinic that took x-rays, said they were "normal, " and told me to crate and sedate Bubbles for a month. They suggested I get referred to a neurologist in UC Davis, which just wasn't feasible for me. I decided I needed a second opinion, and I'm so thankful I did! Based on a referral from a friend who also took their dog in to Dr. Jan for acupuncture and had great success, I desperately called their office in the hopes that they would see Bubbles. Dr. Jan heard my literal cry for help and got Bubbles in right away for her first acupuncture session. I knew right away that I was in the right place to get the help Bubbles needed. Dr. Jan said the x-rays were not normal. She spotted the problem and started treating Bubbles. After the first visit, my little girl was showing HUGE signs of improvement. After the second session, Bubbles was walking with some assistance, and by the 3rd session, she was walking and playing again! I feel like I have witnessed a miracle and will be forever grateful for what Dr. Jan did for us. She gave us hope when we really needed it and gave Bubbles her ability to walk again. I'm still in awe at Bubbles' progress. Just 7 days ago, she was paralyzed, and today, she is a happy walking doggie once again. They truly went ABOVE AND BEYOND, and I can't say enough good things about Dr. Jan and her staff. So I will end it with a heartfelt thank you! You are the best!

I'm writing this after almost a year because I couldn't talk about the experience without crying. One of our babies vomited around 6pm on a week day. I monitored him until about 9pm when I called the emergency #, but was told to call in the morning for an appointment. A couple hours later I called again because he was getting worse, whining & moaning. I was told again to call for an appointment in the morning. I called a total of 3 times, finally at 5am she agreed to see him, after I fell apart on the phone. We rushed to the office to find out that he had a tumor blocking his digestive & urinary track. We had to immediately put him down. The entire process was devastating to my husband and I, in that he was gone so suddenly. The most devastating part was that he didn't need to suffer for as long as he did if she had just gotten out of bed and done her job. To make matters worse we were rushed out of the office afterwards with no feeling of empathy. This experience has been so traumatizing that we're not sure we can handle having any more pets to possible have to go through this again. We're aware that emergency services are slim in Redding, but don't offer them if you're not willing to provide it. We were more than willing to pay the emergency fees to help our baby. We will never go back there and can not recommend them to anyone.

Excellent customer service and treats your fur-babies like they are their own. Every employee was extremely friendly and accommodating to our needs.