ACE Eyecare

Wow terrible place after long wait for the appointment they canceled the appointment the day before said they didn’t want to do kids

Very professional establishment that clearly sees (pun intended) to the needs of their patients. They took care care of my wife from the time we walked into the office. Great staff!

Very bad service, too much time waiting for an appointment and when you call for something they don't want to give you help over the phone, you have to go in person to tell you something that could be done through a call, and when you go to the office, most people are without doing anything Very lousy service too long waiting for an appointment and when you call for something they don't want to give you help over the phone you have to go in person to tell you something that could be done through a call also when you go to the office most people are without doing anything

If I could give Half a star I would, what’s the point of an appointment if you’re still waiting for hours! Mind you my appt was made 6 MONTHS IN ADVANCED. Not at all professional, there are associates talking about dating each other and flirting right in front of you, so awkward just waiting!
Do better

Disgusting and unprofessional, I made an appointment which was a month and a half away, than I get a call 2 weeks before they canceled my appointment and moved it 2 weeks ahead. Than a week before they cancelled my appointment and I said forget it not worth the trouble from you guys. Absolutely disgusting and unprofessional.

Most of the times I have been there have been pleasant but only three times I left discontented. First being on a visit, prior to it I was told my eyes weren’t going to get dilated so I went without driver. Short time in, they put drops in and then told me it was to dilate eyes. Thankfully I don’t live too far nor encountered heavy traffic. Second time was my prescription paperwork was one day short of the two year validation, I went to repair my glasses but they wouldn’t do it. Most recent was my appointment to get my prescription re-valided but couple of days before, they called me to tell me the technician was going on parental leave and they would call me back to reschedule. It’s been three weeks now so next week I will have call myself. Overall it is a good business and nice staff, but need to be more consistent in services provided as well as communication.