Action Watersports at Timber Cove Marina, South Lake Tahoe CA

Had the BEST time parasailing with Sam and crew! We were only in Lake Tahoe for a few days and wanted to do as many water activities as possible. Action Watersports had everything we wanted, from jet skis, to paddle boards, kayaks and more. The staff was very friendly and informative. If you’re on the fence about what you want to do in Tahoe, parasail is the magical cherry on top. Views of the mountains and crystal blue water are like nothing else and Captain Sam puts you in the best spots to get the best experience. Highly recommend, this is the place to parasail in Lake Tahoe.

Got some great time out in the boat with Captain Sam and Zack. Laughed the whole time, had a successful first trip out there, AND got the photo package with comes with the most excellent shots of me and the girls in action. Can’t wait to upload the videos (will update later!)

Kaitlyn (spelling) was super helpful to us as we rented 4 kayaks. She was sweet to my daughters and explained everything very well. Would rent again.

Seeing the bad reviews from this place and low ratings i definitely wont be renting from this place. These lames need to step their game up. Whats the point of being in business if they dont satisfy customers. Thats the #1 rule of business. Those shmucks get rude with me ill Knock them out real quick and break their arm or leg with a submission.

Don't check the website. There are no availability even for the next 4 months.waste of time. The website says to call them and inquire.

Went parasailing with my boyfriend, it was so much fun. The workers were very kind, they definitely made the experience a lot of fun. Can't wait for COVID to be over so we can go back!

Nobody seemed to want business here. All of their boats were there but they didn't want to rent any out. We ended up getting a boat for the day at another marina.

We went Parasailing and the crew was fantastic through the whole experience. They were great with kids and made it an enjoyable experience.

Nice rental place kind of hidden in the back. Took us extra time to find the place. We didn't get started, half hour late for the appointment. But the person doing the renting, gave us the full hour from the time we actually we're able to start our rental after all the safety checks and instructions.

I called and made a reservation for 3pm. The employee told me to show up exactly at 3. I show up at exactly 3 and they pretend that I never called. I show them proof of the call log on my phone and they say all the boats are unavailable and that I never called. Never had this bad customer service. Would not recommend booking anything through this company.

Rented a speedboat and went parasailing. I fall between 3-4 stars. I will start with our boating experience.
PROS-It was great. The guy who helped us through the directions was wonderful. He was also very aware of social distancing and had his mask on when going through procedures. He did not get on the boat to demonstrate but instead pointed everything out to myself, husband and our son.
CONS - Hardly any -The paperwork process to get out on the water was slow, but we did not lose any time.
Parasailing was a little different.
PROS - Our son ended up having a great time. The crew were polite and funny when on the boat.
CONS- My husband and I signed up to only sit on the boat ($20 pp) and our son wanted to parasail. I called around to a few places because there were some that would not allow my son to ride solo (due to his weight - 75 lbs)
When I called Action Sports the person who I spoke with told me that his weight was fine. I went online to book and it even asked for his weight during the booking process. After you enter it, there is NOWHERE that I saw that said he would be unable to sail solo due to his weight. I was charged and we were ready to go.
Fast forward to the day of sail. We arrive and as soon as we said it was my son sailing, the dynamic changed. It felt very aggressive as the woman was not as nice as one should be. I understand if its a danger.it is what it is and I prefer everyone to be safe, but I could have done with a little less attitude. When we were trying to question her, the captain interjected and he also came across very aggressive (in my opinion and as a paying customer this is extremely frustrating).
So now I have a visibly upset son who either doesn't go or has to tandem with one of us. We also now have an additional charge for my husband.
In the end - did he have fun. Yes but its frustrating as a parent when you do your due diligence and they fail to give you all the information.
One last CON - the place is SO DIFFICULT to find.

We were able to get a same day reservation and the ultra low-emission jet ski ride and swim was super fun! Bad news was they were 30 minutes behind schedule and there were mandatory boundaries we had to stay within. (No Emerald Bay trip) Staff was calm and patient but don’t expect manners or professionalism. None of the staff wore masks during our interactions and sadly, we did not witness any sanitation of the jet skis in between customers. Overall we had a good-time but we likely won’t return.

Fabulous parasailing experience for our family! The boat driver and crew person were both wonderful and the scenery was amazing!

We made a reservation online and thought that we had done everything right. Apparently, we were wrong. After waiting in line for almost an hour to fill out paper work, we were finally ready to get on our jet-skis and have fun. Except for the fact that the people at Action Watersports decided to not pay any attention to the reservations that had been made and just rented jet-skis on a first-come, first-served basis. What's the point of a reservation then? Furthermore, when we brought this issue to the owner, we were spoken to in a rude and condescending tone. The college-aged employees were extremely rude and clearly did not care about safety or responsibility. We had to wait an hour after our reserved timeslot to even begin our hour-long rental. I would recommend renting from literally any other company on the lake. If you have to rent from them, expect a long wait (even if you have a reservation), rude staff, and an irresponsible owner.

Great professional, competent, friendly staff.

We enjoyed our experience and the team at Action Watersports made the entire experience better from end to end.