ADR Wellness, Carlsbad CA

Really great practice. They are responsive and efficient with billing. My therapist, Cindy Fisher, is the best one I've ever had! Highly recommend her and this practice.

I am very disappointed with ADR wellness. I made an appointment with one of their therapists for a telephone introductory phone call. I received an email confirming the telephone appointment, with the wrong time. Irrespective of the time, I never heard from the therapist. I tried calling the office 11 times to clarify the appointment time and no one ever answered the phone. I left a voicemail message and never heard from ADR. A very disappointing first impression/experience.

Reviewing "Full Psychological Educational Evaluation": don't go if you think you have a complex case. I was underwhelmed with the report off the bat. It covered the basics, but compared to other reports I've read, it didn't have as much information about how to apply the insights in real life. As time went on we realized the diagnosis was wrong. I also didn't know I could have had the same type of evaluation completed by my child's school at no cost to me; instead I had to pay $2000 out of pocket at ADR, a standard price which is typically never covered by insurance. However ADR had a not-yet-licensed practitioner complete the assessments, which is likely why she was unable to get an accurate diagnosis. She was inexperienced and presumably would only recognize textbook cases. She was supervised by the licensed provider (again this is a common practice, I just didn't think to ask such questions back then), who we never spoke to and who never met our child. Unfortunately, not only did this cost us time and money without helping us, it has actually hindered our ability to get help for our child, because I unfortunately gave this incorrect diagnosis to others who have it in his record now, and it conflicts with his newer more accurate diagnosis and continues to cast doubt on the best way to help him. Overall, while everyone at ADR was "nice", our experience here has only set our family back. Again, the only thing we pursued at ADR was an evaluation (done in 2021), and it is all I'm reviewing.

I couldn’t be happier with stumbling upon this company. I reached out on psychology today to look for a therapist. She explained she was not taking new patients but could direct me to one of her coworkers at ADR. Within hours, the front desk was in touch with me. They were so communicative and helpful throughout the new patient intake process/insurance processing. I was so surprised (but in a good way) that I was able to get an appointment that week. It is really easy to schedule consistent appointments and get the support I need. I appreciate the providers are always promptly on time and are just as warm as the office staff. I have nothing but good things to say and have referred people here. Only bummer is I live too far to do in-person appointments! However, the telehealth sessions are just as great.:)

I absolutely love this place.
I have been through 8 years of Therapy and for the past 4 of them i have struggled to find the right fit.
I decided to try something new and had a great first impression.
The front desk is absolutely 10/10 with customer Service.
I'm grateful for Grace for such a welcoming initial visit with such a sweet and kind attitude.
I then came back for a second visit and met Jac and she immediately gave me an outstanding and warming welcome and offered me tea.
I highly recommend Chiara Franco, i feel like my long search for the right therapist is over.
Finally, the setting of office is so relaxing and it feels very private and safe. I love the decor and the white noise.
Highly recommend

Lucy has been my therapist for a hear now. She has changed my life! She was my EMDR therapist at first. Then she also became my general. I've had alot of therapists and she is probably the best one I've ever had. I have nothing but great things to say about her. Shes so supportive and goes out of her way for her clients. I've had such a great relationship with the staff in that office. They employ amazing therapists. Would highly recommend to anyone with trauma, personality disorders or depression and anxiety. Would also love to give Jodi a big compliment she use to lead one of my groups and she has also made such an impact on my life. Once you get to talking to her you wont want to stop. She is very relatable. She knows when its business and when it's time to really get to know someone. Thank you ADR wellness for changing not just my life. But my sons life. Really. Go if you are ready to change your life