Advanced Auto Center, Oakhurst CA

These folks are above all pleasant from the service advisors to the mechanics the display excellent attitude in every situation

We were traveling from Tahoe to Big Sur when this awful knocking started to happen in the front of our van. I started calling mechanics in the Oakhurst area, keep in mind this was late morning on a Friday. As I expected, most shops couldn’t take me until the following week (totally understood) but, then, I called Advanced and spoke with Kambria. She was so kind, patient and more than willing to have her crew look and see what was wrong. I was nearly in tears because she didn’t hesitate to say they would try to help. She made me laugh during a stressful time, and that helped more than I can say.
Got the van to them, again, so kind and welcoming, the van was on their lift and the issue diagnosed so quick (Nick is a great guy) it was just a bent heat-shield. They had us fixed and out of there so fast; we made our destination with no other issues. I’m beyond grateful and stoked there are good people who are willing to help and at a very fair price!

Cambria and the staff were excellent. I came in from out of state with an issue that wasn't even a part of her job. She helped me with my problem and even made some excellent food recommendations from the town. Great experience.

These people took advantage if my situation and made me pay more than 500$ to change a heater hose.
300$ for labor and 195$ àfor a part that you can find at 75$ on Amazon.
I do not recommend them at all!

Band mates and I were on tour and having engine trouble. They were fantastic and got us back on the road in no time!

My car's automatic transmission warning light came on just outside of Oakhurst, on our way into the Yosemite Valley to go tent camping. While we were at AAC waiting to get diagnosed and hear the results, I saw firsthand the relationship they have with their local customers. They know their customers by name, ask about their families, and take time with them as they set them up for their routine appointments. I also realized how often they must have travelers come through, flustered by bad luck in the midst of a high pressure situation threatening their vacation. If you are an out-of-towner, please recognize that they have a business that services their local customers as well, and be willing to wait patiently and breathe deeply so that you can treat the AAC staff with kindness. Through our experience, it is clear that the staff will do everything they can in their power to care for you as well. (Not that everything is in their power, but if they can do it for you, they will, especially if there is mutual respect given!) We were so appreciative of how they took care of us (even calling a friend with an Air Bnb when we needed a place to stay while they fixed the car and then driving us to our hotel!) that we stopped off on our way home to thank them and give hugs. Thank you, AAC!

These guys saved us! My had a mechanical issue on the road while on tour. They were professional, friendly, and FAST! We are extremely grateful and would recommend them to anyone in the Oakhurst area!

Even though it was Friday and they were not able to see my car, I really appreciated Kutter's help talking through my car issues.last Saturday in 100+ degree temperature, my car had a red triangle and check engine warning lights, which went away a few hours later. Those warning lights came back last night on the way to North Fork, the lights dimmed at times. A few times, a loud beeping sound happened, all the warning lights came on and and the power steering didn’t work.

The NAPA store in North Fork, tested the electrical contacts under the hood and thought it might be the battery, since the alternator was working. They didn’t have a battery for my car and referred me to the NAPA Store in Oakhurst. The Oakhurst store tried to install the battery but found out it was an inch and a half too long. Turns out that Toyota has two sizes of batteries for Priuses and I needed the smaller one for the older models. Barry said there might be an electrical grounding or connectivity issue somewhere. It could be the hybrid battery also.so I tried calling around to different auto shops, but none are able to take appointments. However, I super appreciated Kutter taking the time to listen to the problems with my car and provide perspective.

My wife and I came to rent a car. When we walked in, the gentleman whom I took to be the manager was deep in conversation with another employee about his unsatisfactory performance at that weekend's autocross event with his partner Mike, where they hit 14 cones. My wife and I just stood there, waiting to be acknowledged, for several minutes. Obviously it was a long enough wait that I was able to get the drift of the conversation that was being had. None of the three (and eventually four) men at the front desk seemed interested in breaking away from whatever they were doing to ask us if they could help. Eventually a young lady at a different desk asked if she could help us. When we told her we were there to rent a car, she pointed us in the right direction. The rental itself went smoothly; the car was dirty on the outside, and a box of crusty French fries had somehow been missed in the glove compartment, but otherwise no complaints. This was my first time coming into this establishment, and the lack of customer interest put a sour taste in my mouth about further patronage. Two stars because, after reading the other reviews, I have hope that this interaction was an isolated incident, and not the typical customer service that can be expected from this shop.

RV had some trouble on the way to visit Yosemite. Kutter and Cambria are some of the nicest people we've met so far on our trip across the country. They took good care of us and got us back on the road as quickly as possible. I would recommend Advanced Auto Center to anyone, anytime.

Thanks so much for changing my dead battery and your kindness and excellent customer service

The best auto repair experience ever! Kutter and Kambria went above and beyond to get our car repaired quickly so we could get on the road home to LA before the big storm hit. Friendly, professional, thorough, fast, and honest. Doesn’t get any better than Advanced Auto in Oakhurst!

Great staff, Kutter and the team are extremely helpful and friendly, I highly recommend them.

If I could give a higher rating I would. I came in here last minute when I had to cancel an appointment for the same day ended up having a family emergency but my car was having problems and I didnt trust it to drive back home. They gave me a rental that day and squeezed me in for a car diagnostic the next day. The staff are exceptional at what they do. I appreciate all their help with my car and getting a rental. I can see why they're always so busy because they're respected amongst the local and nearby communities.