Advanced Pain Management: Anuj Gupta, MD, Vista CA

I arrived 15 minutes early as requested. While waiting to be seen, I filled out pages and pages of medical questions and signed multiple pages with my signature. That took at least 10 minutes to do. Meanwhile the doctor walked through the waiting room twice while talking on his cell phone. After 45 minutes, I asked the receptionist if Dr. Gupta was always this behind schedule and asked when I’d be seen. She said he was in a procedure right now (30 minutes after my appointment time) and she’d go ask him. She came back 5 minutes later and said that he was on his way. He came back a few minutes later and went into a room with another patient. 50 minutes after I arrived I’m taken into an exam room and introduced to a medical transcriber. He proceeded to ask all of the exact same questions I had answered in the papers. In addition to having to answer the same questions a second time, I found it uncomfortable to be asked these questions by someone who is not medically licensed. Why didn't he just look at my answers on the papers I filled out? At this point I had been there over an hour and asked when I’d be seeing the doctor. “He’s with another patient right now. I'm sorry for the wait, but I don't know”
The staff was unprofessional, and the office seemed very disorganized. After waiting over an hour, and experiencing the lack of professionalism, I was not comfortable trusting my health care to this doctor. I asked for a refund of my co-pay but they didn’t know how to do that. So I left and followed up with an email requesting my refund Will be reporting to my health insurance.

Dr pretends to care but the only thing he cares about is money from people. I had an appointment, waited close to an hr. I saw the dr for 5 mins. Scheduled me for another appoint, waited a month. On my second appointment he “reviews” my records, then he says “ your pain is not that bad” I’ll refer you to get a procedure. He never asked if needed medication to manage the pain or even asks about my pain level. Paid two copayments for nothing. In pain for two months and nothing.
In addition to this, minimum paid clerks at the front, they act like they are doing you a favor.

Do yourself a favor, go somewhere else.